Evotix

Managed Application Services Consultant

Evotix

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Tech Stack

About the role

  • Keep our customers’ EHS solutions running at their best.
  • Support the day-to-day administration and maintenance of our applications, troubleshoot issues, and configure solutions to fit customer needs.
  • Collaborate with both clients and internal teams to optimise performance, ensure smooth functionality, and deliver an outstanding experience throughout the customer journey.
  • Collaborate directly with customers to provide tailored solutions based on their needs.
  • Work closely with Customer Success Manager / Customer Development Manager teams to ensure the customer is getting what has been agreed.
  • Communicate technical concepts clearly to customers, ensuring their understanding and satisfaction.
  • Optimise existing solutions to enhance customer success.
  • Set up and customizing analytical reports to meet customer requirements.
  • Balance independent work with team collaboration to achieve the best results.
  • Manage and prioritise customer concerns and escalate them when necessary to ensure resolution.

Requirements

  • Experience in SQL & Java
  • Strong time management and organizational skills.
  • A highly analytical mindset to solve complex problems.
  • Proven technical expertise in relevant areas.
  • A strong ability to work independently and as part of a team.
  • Confidence to ask questions and seek guidance when needed to ensure the best outcomes for our customers.
Benefits
  • Competitive Compensation: Enjoy a competitive base salary and company-based performance bonus.
  • Time to Recharge: Unlimited Annual Leave because we trust you to balance your work and wellbeing.
  • Support for You: Access to our Employee Assistance Program, including mental health, legal, and financial guidance.
  • Growth Opportunities: Educational benefits to help you keep learning and growing.
  • Team Culture: Regular team events, an inclusive environment, and a shared commitment to making an impact.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLJavaanalytical reportstroubleshootingconfigurationEHS solutionsperformance optimizationcustomer solutionstechnical expertiseproblem-solving
Soft Skills
time managementorganizational skillsanalytical mindsetindependent workteam collaborationcommunicationcustomer satisfactionprioritizationescalation managementcustomer journey