SVP, Key Account Management
Evotec
full-time
Posted on:
Location Type: Remote
Location: California • Massachusetts • United States
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Salary
💰 $206,550 - $279,450 per year
Job Level
About the role
- Develop and execute comprehensive multi-year account strategies aligned with corporate priorities
- Own and evolve account plans for top current and future high-value customers
- Drive revenue growth, retention, satisfaction, and expansion within assigned accounts
- Identify, shape, and close new opportunities within existing accounts
- Proactively develop entry strategies for prospective key customers within the territory
- Build and maintain executive-level relationships, including scientific C-level stakeholders
- Lead Joint Steering Committees and Quarterly Joint Business Reviews
- Define operational success metrics per account and track value realization
- Manage renewal and expansion motions based on performance and strategic alignment
- Shape pipeline opportunities within accounts including upsell, cross-sell, new site, and therapeutic area expansion
- Conduct whitespace analysis and semiannual account tiering reviews
- Balance growth ambition with delivery feasibility and margin discipline
- Lead matrix coordination across R&D, Operations, Legal, Finance, and other enabling functions from opportunity through delivery
- Ensure seamless execution and high customer satisfaction
- Monitor performance against plans and drive corrective actions where required
- Apply disciplined qualification and early-stage filtering of non-promising opportunities
Requirements
- Medical or scientific background preferred; alternatively, business background with significant CRO, CDMO, or biopharma experience
- Several years of relevant industry experience
- Extensive experience managing large strategic accounts at executive level
- Proven track record in enterprise-level key account management and new customer development
- Demonstrated experience in complex, multi-stakeholder deal orchestration
- Strong expertise in drug discovery and pre-clinical development
- Deep understanding of precision medicine platforms and competitive market dynamics
- Ability to design and execute long-term account strategies aligned with corporate objectives
- Strong commercial acumen and negotiation capability
- Ability to balance growth, operational feasibility, and margin discipline
- Experience leading through influence in a matrix environment
- Portfolio mindset across multi-year account development
- Focus on durable, predictable, and strategically aligned partnerships
Benefits
- discretionary annual bonus
- comprehensive benefits to include Medical, Dental and Vision
- short-term and long-term disability
- company paid basic life insurance
- 401k company match
- flexible work
- generous paid time off
- paid holiday
- wellness and transportation benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account strategy developmentrevenue growth managementpipeline opportunity shapingwhitespace analysisaccount tiering reviewsdrug discoverypre-clinical developmentprecision medicine platformsnegotiationmulti-stakeholder deal orchestration
Soft Skills
relationship buildingleadershipcommercial acumeninfluence in matrix environmentstrategic alignmentcustomer satisfaction focusperformance monitoringcorrective action implementationoperational feasibility balancinglong-term strategy execution