VP, Key Account Management
Evotec
full-time
Posted on:
Location Type: Remote
Location: California • Massachusetts • United States
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Salary
💰 $171,700 - $232,300 per year
Job Level
About the role
- Build and execute a comprehensive KAM strategy aligned with corporate vision and growth objectives
- Own 12 to 18 month account plans for top high-value customers including goals, executive mapping, co-innovation roadmaps, risk mitigation plans, and success metrics
- Drive long-term value creation, retention, satisfaction, and share-of-wallet growth
- Assume full responsibility for identifying and closing new opportunities within assigned accounts and achieving agreed sales targets
- Cultivate and expand executive-level relationships within assigned accounts, including new customer development
- Lead Joint Steering Committees and Quarterly Joint Business Reviews with customer executives
- Define operational plans and success metrics per account
- Track value realization, renewal opportunities, and expansion pathways
- Shape account-level pipelines including upsell, cross-sell, new site entry, and therapeutic area expansion
- Develop proactive entry strategies for prospective key customers in the territory
- Monitor industry trends and competitor activity to inform account positioning
- Coordinate R&D, Operations, Legal, and Finance stakeholders from opportunity identification through delivery
- Ensure seamless execution and high customer satisfaction in a matrix environment
- Monitor performance against plan and drive corrective actions where required
- Maintain clear account governance and structured reporting artifacts
Requirements
- Medical or scientific background preferred; alternatively business background with substantial CRO, CDMO, or biopharma experience
- Several years of relevant industry experience
- Extensive experience managing large and complex customer accounts
- Proven track record in new customer development and expansion within strategic accounts
- Demonstrated experience orchestrating multi-stakeholder deals
- Strong enterprise KAM discipline including structured account planning, executive mapping, and value case development
- Deep understanding of drug discovery and pre-clinical development
- Strong knowledge of precision medicine platforms and competitive market dynamics
- Commercial and negotiation expertise
- Ability to lead through influence across scientific, operational, legal, and finance stakeholders
- Structured, data-driven approach to forecasting and performance management
Benefits
- discretionary annual bonus
- comprehensive benefits to include Medical, Dental and Vision
- short-term and long-term disability
- company paid basic life insurance
- 401k company match
- flexible work
- generous paid time off and paid holiday
- wellness and transportation benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KAM strategyaccount planningvalue case developmentcustomer developmentnegotiationforecastingperformance managementdrug discoverypre-clinical developmentprecision medicine platforms
Soft Skills
relationship buildinginfluencecollaborationcommunicationstrategic thinkingproblem-solvingdata-driven decision makingleadershipcustomer satisfaction focusadaptability