Evio

DevOps Engineer

• Support both software development and operational execution in a product-centic, small-company environment.
• Blend hands-on development with runtime operations and ownership of recurring product data ingestion cycles.
• Improve systems that drive products and continually enhance delivery.
• Design, develop, and maintain backend services and supporting applications.
• Build and enhance data ingestion components, including integrations, transformations, and validation logic.
• Partner with teammates to debug and resolve production issues with a strong focus on root-cause analysis and long-term fixes.
• Develop internal tools and automation to reduce friction and improve reliability.
• Collaborate with product and data teams to ensure solutions are production-ready and operationally sound.
• Own and execute recurring product data ingestion cycles.
• Monitor ingestion runs, manage retries, and address failures or partial loads.

Software/DevOps Engineer

Customer Success Manager

• Own the customer success strategy for Evio's digital health portfolio.
• Own renewal planning and execution in partnership with legal, finance, product, and executive stakeholders.
• Build and manage account growth plans that identify cross-sell, upsell, use-case expansion, and broader portfolio opportunities.
• Lead successful customer implementations across the digital health portfolio, including governance, milestones, risk management, launch readiness, and handoff to steady-state customer success.
• Define how customer accounts will be segmented, including service levels, Tier 1 and Tier 2 coverage expectations, and account ownership.
• Serve initially as a player-coach, personally managing strategic accounts while designing the future team structure.
• Bring together Product, Sales, Legal, Finance, Analytics, and executive sponsors to make customer success a repeatable company capability.

Customer Strategy & Success Lead – Digital Health

Operations

• Join Evio’s analytics team to work with both internal and external stakeholders to operationalize Evio’s rebate administration platform supporting a full medical medication rebate portfolio
• Serve as liaison between analytics and technology teams to translate operational and business needs into meaningful technical solutions
• Partner with technology teammates to define, prioritize, test, and implement platform enhancements that improve operational efficiency and user experience
• Troubleshoot platform and data issues, working with technology teammates to identify root causes and implement solutions
• Creatively solve operational business challenges to ensure the platform enhancements by the technology team effectively support the needs of the users and operators
• Develop new analytics and technology that strengthen Evio’s evaluation of medical medication contract performance
• Support rebate administration operations as needed, including invoicing, reconciliation, and reporting analytics
• Facilitate data ingestion and standardization of critical medical medication rebate data extracts received from Blue Cross Blue Shield health plans
• Work independently and efficiently while managing multiple priorities

Platform Operations Analyst – Medication Rebates

Analyst

• Join Evio’s analytics team to work with both internal and external stakeholders to evaluate financial performance across a full medical medication rebate portfolio
• Analyze medical rebate claims data using Evio’s proprietary, cutting-edge rebate administration platform to investigate invoicing variances, and ensure reporting accuracy for more than $500 million in annual rebates
• Develop, prepare, maintain, and enhance analytics that provide insights into financial performance of medication rebate contracts
• Support development of new analytics and technology that strengthen Evio’s evaluation of medical medication rebate programs
• Identify opportunities to improve process and efficiency, and recommend innovative, data-driven solutions to Evio leadership
• Facilitate data ingestion and standardization of critical medical medication rebate data extracts received from Blue Cross Blue Shield health plans
• Work independently and efficiently, at times managing multiple priorities and asks

Medication Rebate Analyst

Product Analyst

• Support product operations and enhancement
• Optimize product processes, monitor performance, and identify opportunities for continuous improvement.
• Partner with cross-functional teams to prioritize and implement enhancements that align with business goals.
• Use data, feedback, and product context to help inform recommendations and decisions
• Support new and existing clients by troubleshooting issues and ensuring timely resolution
• Assist new product launches and activation activities such as user onboarding, enrollment, etc.
• Ensure clients and internal teammates have the information and resources needed to use Evio products effectively
• Independently organize, plan, and manage project milestones using project management tools.
• Track progress, dependencies, risks, to keep work moving forward
• Engage internal and external stakeholders early and often to promote alignment on organizational goals.
• Define and document product requirements with an intense focus on alignment with business and customer needs.
• Maintain and update requirements throughout the ideation, design, and build phases of the product lifecycle.

Software/DevOps Engineer

Customer Strategy & Success Lead – Digital Health

Platform Operations Analyst – Medication Rebates

Medication Rebate Analyst

Product Analyst – Digital Health