
Manager, Safe Water Operations
Evidence Action
full-time
Posted on:
Location Type: Hybrid
Location: Delhi • India
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About the role
- Map, evaluate, and develop integration strategies to align our tools, systems, and dashboards with state and national government platforms for monitoring water quality, infrastructure, and treatment device performance.
- Lead the design of state-specific monitoring, tracking, and reporting mechanisms tailored to each state's capacity, technical understanding, and government requirements.
- Ensure compliance with government reporting requirements and facilitate smooth data exchange between our internal systems and government platforms.
- Manage all program trackers, dashboards, and data systems, ensuring accuracy, reliability, and optimization across deployment, O&M, and performance metrics.
- Develop and maintain SOPs, process documentation, and compliance frameworks that ensure consistency and scalability across states.
- Drive automation initiatives across systems and processes to reduce manual effort, improve data accuracy, and enhance operational efficiency.
- Create and maintain government-compliant dashboards using Power BI and other tools, aligned with state and national reporting requirements.
- Establish data quality assurance processes and implement technology solutions for streamlined data collection, validation, and reporting.
- Coordinate with state PMU teams, field teams, internal stakeholders, and external consultants on system assessments, integrations, and process improvements.
- Lead and mentor a team of 3-4 professionals responsible for tracker development, data management, process documentation, and system optimization.
Requirements
- Graduate degree in Engineering, Data Science, Statistics, Management, or a related field.
- 5+ years of experience in systems management, process improvement, data management, or MIS roles, preferably in the development sector, government programs, or fast-paced operational environments.
- Proven experience in dashboard development and data visualization using tools such as Power BI, Tableau, or similar platforms.
- Strong proficiency in Excel, Google Sheets, and database management systems, with demonstrated ability to build complex trackers, reporting frameworks, and data quality assurance processes, and produce detailed reports and presentations.
- Experience with data collection tools such as SurveyCTO, KoboToolbox, or similar platforms.
- Demonstrated ability to map, evaluate, integrate, and improve systems and processes across organizational and government contexts, including driving automation initiatives.
- Proven ability to lead and mentor teams, including building capacity on data management tools and processes.
- Experience in creating SOPs, process documentation, and compliance frameworks for operational programs.
- Excellent analytical and problem-solving skills with strong attention to detail.
- Willingness to travel up to 30% of the time for state consultations, system implementation, stakeholder engagement, and program reviews.
- A master's degree in Management, Engineering, or Data Analytics, or a relevant advanced certification.
- Experience designing and implementing system integration strategies between organizational and government platforms, including familiarity with programs such as Jal Jeevan Mission or similar water/sanitation initiatives and their reporting and compliance requirements.
- Knowledge of Python, GitHub, or similar tools for advanced data processing and automation, along with experience scaling data systems across multiple geographies with varying technical capacities.
- Background in process improvement methodologies such as Lean or Six Sigma.
- Prior experience working in development, public health, or WASH sectors with government compliance and reporting responsibilities.
Benefits
- Comprehensive health insurance with IPD and OPD provisions,
- Life and Accidental insurance
- PF, ESIC and Gratuity as per statutory requirements
- Mental and physical well-being benefits
- Learning and Development benefit
- Generous leave
- Avenues for engagement and recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data managementdashboard developmentdata visualizationdata quality assurancesystem integrationprocess improvementautomationdata collectionreporting frameworksadvanced data processing
Soft Skills
analytical skillsproblem-solvingattention to detailleadershipmentoringcommunicationcollaborationcapacity buildingorganizational skillsadaptability
Certifications
master's degree in Managementmaster's degree in Engineeringmaster's degree in Data Analyticsadvanced certification in data management