EVG Specialty Network

Operations

• Own full operational and financial performance for assigned hospitals
• Partner with Finance and hospital leadership to develop budgets, forecasts, and performance targets
• Monitor key metrics and lead initiatives to improve efficiency and profitability
• Conduct regular operating reviews to assess performance and drive action plans
• Develop ROI analyses and business cases for capital investments
• Lead strategic growth initiatives, including new department development
• Identify opportunities to expand services, increase access to care, and improve throughput
• Support hospitals in scaling operations to meet increasing demand
• Coach and mentor hospital leaders to build accountability and strong performance cultures
• Partner with Talent Acquisition to recruit and retain top veterinary and support talent
• Build leadership bench strength and support succession planning
• Ensure adherence to company standards, regulatory requirements, and industry best practices
• Identify operational risks and implement corrective actions proactively
• Act as a key liaison between hospitals and corporate teams
• Partner with HR, Marketing, Finance, and Talent Acquisition to drive results
• Foster alignment, transparency, and shared accountability across the network
• Travel up to 20% to provide hands-on support and leadership
• Maintain a visible, engaged presence within hospitals to build trust and credibility

Veterinary Regional Operations Director

People Operations

• Design and implement a scalable HR infrastructure across a multi-site organization
• Standardize processes across recruiting, onboarding, performance management, and employee relations
• Establish clear accountability, expectations, and operating rhythms across all people functions
• Build a recruiting engine that consistently delivers high-quality veterinarians, specialists, and leaders
• Partner with operations to align hiring with hospital growth and service line expansion
• Elevate recruiting from reactive to proactive and data-driven
• Build leadership capability across Hospital Administrators, Practice Managers, and Department Leaders
• Implement clear performance management systems tied to outcomes
• Partner with the CEO and COO to strengthen leadership bench strength across the network
• Create simple, scalable systems that support hospitals—not slow them down
• Bring consistency and clarity to employee relations and performance management
• Ensure compliance across multiple states without overcomplicating processes
• Oversee payroll and benefits with a focus on accuracy, efficiency, and scalability
• Build and refine compensation structures that align performance with results
• Ensure total rewards are competitive and support retention
• Build a culture of accountability, performance, and respect
• Identify and address retention risks early

Veterinary Regional Operations Director

Chief People Officer – Veterinary