Everi Holdings Inc.

Field Service Technician – Casino/Gaming

Everi Holdings Inc.

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 $24 - $26 per hour

About the role

  • Troubleshoot, diagnose, and resolve issues on gaming equipment at customer sites
  • Perform preventative maintenance to ensure optimal system performance
  • Install, repair, and upgrade slot machines, electronic table games, and bingo systems (hardware and software)
  • Conduct site assessments and ensure proper setup and configuration of equipment
  • Represent IGT on-site and build strong relationships with casino partners
  • Provide basic training and support to customers on equipment functionality
  • Respond to service requests efficiently and professionally
  • Accurately track and document service activity using internal systems
  • Support system upgrades, conversions, and installations
  • Ensure compliance with regulatory and company standards

Requirements

  • Background or education in electronics (e.g., computers, radios, TVs, copiers, or similar)
  • Strong troubleshooting and problem-solving skills
  • Ability to work independently and manage service priorities in the field
  • Comfortable with physically demanding work, including moving heavy equipment using tools such as dollies
  • Willingness to travel, including occasional travel for up to a full week
  • Valid driver’s license
  • Experience with ServiceMax (preferred)
  • Basic knowledge of SAP
  • Proficiency in Microsoft Outlook and Excel
  • Previous experience in casino gaming or a related industry (nice to have)
  • Experience working in a regulated environment (nice to have)
  • Ability to obtain a Gaming License
  • Ability to lift and maneuver heavy equipment
  • Must be authorized to work in Canada (citizen, permanent resident, or valid work permit)
Benefits
  • RRSP with company contributions
  • Health, dental, and vision coverage
  • Life, accident, and disability insurance
  • Paid time off and wellness programs
  • Tuition reimbursement
  • Additional benefits (subject to eligibility)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingdiagnosingresolving issuespreventative maintenanceinstalling slot machinesrepairing electronic table gamesupgrading bingo systemsconducting site assessmentssupporting system upgradesdocumenting service activity
Soft Skills
problem-solvingindependent workmanaging service prioritiesbuilding relationshipscustomer supportprofessionalismcommunicationadaptabilityphysical staminawillingness to travel
Certifications
valid driver’s licenseGaming License