IT Help Desk Support Engineer
Everbridge
full-time
Posted on:
Location Type: Hybrid
Location: Hungary
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About the role
- Deliver intermediate-level technical support for end-user hardware and software.
- Diagnose and troubleshoot a wider range of technical issues.
- Assist in the deployment and configuration of new hardware and software.
- Mentor and guide IT End User Technologist I team members.
Requirements
- Associate degree in IT or related field; bachelor’s degree preferred.
- 2+ years of experience in IT support.
- Strong diagnostic and troubleshooting skills.
- Excellent communication and mentoring skills.
Benefits
- Comprehensive healthcare coverage to ensure your well-being.
- Life & Total Permanent Disability Insurance to protect you and your loved ones.
- Cafeteria plan.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supportdiagnosistroubleshootinghardware configurationsoftware configuration
Soft Skills
communicationmentoringguidance
Certifications
Associate degree in ITBachelor's degree in IT