
Outbound Logistics Manager
Ever
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $80,000 - $120,000 per year
About the role
- Evaluate, onboard, and manage a dedicated outbound logistics provider and stand up the platform for ongoing operations
- Establish a Central Dispatch account to begin posting outbound loads immediately if preferred provider onboarding requires extended lead time
- Negotiate carrier contracts and establish SLAs covering white-glove delivery standards, on-time performance, and real-time customer-facing load tracking
- Design the end-to-end outbound workflow including delivery request intake, vehicle readiness confirmation, and transport scheduling and execution
- Establish Operations as the primary posting function for outbound loads with a structured intake process for requests from Sales and Finance
- Build a cross-functional communication framework connecting Finance, Sales, Operations, and transport providers to eliminate handoff gaps
- Define clear vehicle readiness handoff criteria and notification protocols between Finance and Operations
- Partner with Sales and Finance to establish accurate, operationally grounded delivery timelines
- Develop and enforce transport SOPs, damage protocols, and vehicle handoff procedures
- Own the SLA framework for driver and carrier performance including target-setting, tracking, and accountability
- Implement real-time load tracking visible to internal stakeholders and customers
- Define and own logistics KPIs including on-time delivery rate, damage rate, and cost per move
- Serve as the primary logistics point of contact for Sales and Finance on all outbound delivery needs
- Translate sales volume forecasts into logistics capacity plans as the business scales
- Support ad hoc logistics projects and operational initiatives as the role and business evolve
Requirements
- 3 to 5+ years of direct experience building and managing outbound vehicle logistics or automotive transport networks
- Demonstrated experience in third-party logistics contracting and carrier management, including negotiation and performance management
- Background in hub-based or multi-site transport network design, preferably in a high-growth or greenfield environment
- Experience designing cross-functional logistics workflows involving Sales, Finance, and Operations stakeholders
- Ability to operate effectively in ambiguous environments with minimal existing structure
- High ownership mindset with strong operational follow-through
- Comfortable working in fast-paced, high-growth environments
- Passion for EVs and next-generation mobility
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Flexible / Unlimited PTO
- 401(k) plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outbound logistics managementcarrier managementcontract negotiationSLA establishmentlogistics workflow designtransport schedulinglogistics KPIsSOP developmentreal-time load trackingcapacity planning
Soft Skills
cross-functional communicationoperational follow-throughownership mindsetadaptabilityproblem-solvingcollaborationnegotiationtime managementattention to detailcustomer service