EvenUp

Onboarding Specialist

• Manage the end-to-end training and adoption journey for 5-6 enterprise law firms simultaneously.
• Help design the templates, digital videos, and documentation that define what "good" looks like for a successful rollout.
• Develop tailored adoption plans for diverse firm roles—from paralegals to managing partners.
• Lean into AI tools to automate your own workflows and build "lean" operations.
• Travel (up to 70%) to law firms across the country to lead intensive training weeks and build trust in person.
• Act as a critical feedback loop between our clients and our Engineering/Product teams to ensure the platform evolves with our users' needs.

Customer Onboarding Specialist

Solutions Engineer

• Lead multiple concurrent customer onboarding projects, managing API-based configurations and data mapping using SQL and JSON to ensure seamless connectivity.
• Develop and refine standardized setup procedures for new and existing integrations as they transition into production to improve efficiency and reliability.
• Coordinate closely with customer teams and internal partners across Customer Success, Support, Product, and Engineering to drive project health.
• Track and manage project status using agile methodologies (Kanban/Jira) to ensure a high-quality and timely customer experience.

Integration Engineer

Engineering Manager

• Security Strategy & Team Leadership - Define EvenUp's security roadmap and lead a growing Security & IT team. Serve as the internal authority on risk and security posture, advising engineering, legal, and the executive team. Hire and develop talent as the function scales.
• Compliance (SOC 2 & HIPAA) - Own our SOC 2 Type II and HIPAA programs end-to-end: gap assessments, control design, audit readiness, and ongoing compliance. Maintain policies and procedures, manage auditor relationships, and stay ahead of evolving regulatory requirements.
• Product Security - Partner with Engineering to embed security into the SDLC through threat modeling, secure design reviews, and vulnerability management (SAST, DAST, pen testing). Champion a shift-left, security-by-design culture across the product org.
• Corporate IT & Infrastructure Security - Own corporate IT systems (MDM, SSO/IdP, endpoint security, IAM) and cloud security posture. Evaluate and deploy security tooling. Enforce least-privilege and zero-trust principles across the organization.
• Vendor & Third-Party Risk Management - Lead the vendor risk program, including security assessments, contract reviews (BAAs, DPAs), and ongoing monitoring of third-party risk exposure.
• Incident Response & Risk Management - Maintain the risk register, run periodic risk assessments, and own the incident response plan. Lead tabletops, manage live incidents, and coordinate breach notification in partnership with legal.
• Security Culture & Enablement - Drive security awareness across the company through training, documentation, and internal evangelism. Coach engineers and business teams on best practices and build a security-first culture from the inside out.
• Mentorship & Growth: Recruit, mentor, and develop engineers through regular feedback, coaching, and career development. Support performance management, growth planning, and team health.

Engineering Manager, Security

Product Manager

• Understand internal and external user needs through qualitative and quantitative approaches; use your deep user understanding to build new products and features that are broadly and deeply adopted by users.
• Become the expert on our customers’ legacy systems and how we can apply cutting-edge AI capabilities to ingest and map data to EvenUp’s products.
• Collaborate with a highly skilled team of engineers, designers, data scientists, machine learning researchers, and others to ship high-quality features, with high velocity.
• Collaborate with highly-skilled leaders across product marketing, sales, customer success, and operations to ensure seamless user experiences during new feature launches and customer onboardings, using feedback to refine designs continuously.
• Influence company strategy; translate strategy into tactics; execute on tactics with a high degree of accountability and velocity in cross-functional sprints.

Product Manager – Launch Experience

• Build and lead a new Machine Learning team; drive hiring, mentoring, vision, and culture from day one.
• Design and execute a clear roadmap across Document Generation (primary), Voice Agents, and agent-based Knowledge Base systems.
• Provide hands-on technical leadership in LLMs, ML, and GenAI, setting best practices and engineering standards for the function.
• Collaborate cross-functionally with Product and Engineering to align priorities, unblock teams, and ensure delivery of impactful solutions.
• Deliver visible product impact fast, with clear successes in the first 90 days—especially within Document Generation—and scale the team to a robust, autonomous ML function within the first year.

Customer Onboarding Specialist

Integration Engineer

Engineering Manager, Security

Product Manager – Launch Experience

Senior Machine Learning Engineering Manager