Dynamics 365 CRM Engineer

Eurowings

full-time

Posted on: 9/17/2025

Origin: • 🇩🇪 Germany

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Mid-LevelSenior

AzureJavaScript.NETSQLTypeScript

About the role

Help run, operate and orchestrate daily CRM needs for the stakeholders of Eurowings Digital GmbH
Act as technical counterpart to the MarTech/Growth Team: adopt business requirements, translate into technical concepts and deliver implementations
Develop, maintain and enhance the CRM system and integrate it with other applications and data sources
Design and implement new features and integrations
Provide technical support and guidance to CRM users and business analysts
Monitor, troubleshoot and resolve CRM issues and incidents
Document CRM processes, workflows, requirements and best practices
Ensure data quality, security and compliance with GDPR and other regulations
Stay updated with the latest CRM trends, technologies and best practices

Bachelor's degree in Computer Science, Engineering, Information Systems or related field
At least 3 years of experience in developing and maintaining CRM solutions using Microsoft Dynamics 365 and Power Platform
Core skills in customizing Dynamics 365 CRM, .Net, CRM SDK, Javascript, Typescript, Power Apps and Power Automate
Strong knowledge of CRM functionalities, modules, workflows, business rules, logic apps, plugins, etc.
Proficiency in C#, .NET, JavaScript, HTML, CSS, SQL and other programming languages and tools
Knowing the best practices - success by design framework for Dynamics 365
Experience in working with Azure services, such as Azure DevOps, Azure Functions, Azure Logic Apps, etc.
Experience in integrating CRM with other systems and applications using APIs, web services, connectors and other methods
Experience in working with agile methodologies, such as Scrum, Kanban, etc.
Excellent communication, collaboration and problem-solving skills
Ability to work closely with business SMEs, Marketing, Sales, Product, Service for both B2C and B2B
Ability to support Business Stakeholders with deep tool expertise in Use Case Refinement and Delivery Process
Ability to be the technical counterpart to the Growth Team, adopting business requirements, translating them into technical concepts, and delivering implementation