Ground and On-board Safety and Quality Manager
Eurostar
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
Visit company websiteExplore more
About the role
- Responsible for ensuring safe, compliant and high-quality delivery across the end-to-end logistics and onboard catering service chain
- Oversee quality assurance, safety and compliance standards
- Manage performance through data-driven insights
- Lead continuous improvement initiatives using lean and process optimisation methodologies
- Ensure robust safety management across people, food and ground operations
- Coordinate the maintenance and compliance of catering equipment and assets with internal and external stakeholders
- Deliver comprehensive quality and safety monitoring and audit programmes
Requirements
- A minimum of 5 years of experience in a similar role in the Transport industry
- Fluent English and French language skills
- Proven experience in logistics, supply chain or onboard/catering operations with a strong focus on quality assurance and compliance
- Demonstrated ability to manage and enforce safety standards across people, food and ground operations
- Experience monitoring, analysing and reporting on operational KPIs to drive service quality improvements
- Strong background in continuous improvement, including lean methodologies and process optimisation
- Experience managing equipment and asset maintenance in regulated operational environments, working with internal and external stakeholders
- Capability to plan, manage and deliver quality and safety audits across an end-to-end production or service delivery chain
Benefits
- Travel benefits that can be used for both work and play including 75% off underground network from Day 1
- Competitive defined benefit pension scheme
- Free Eurostar tickets
- Discounted Eurostar tickets for friends and family
- Ongoing training and development
- Lots of other exclusive deals, discounts and perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
logisticssupply chainquality assurancecompliancedata analysisKPI monitoringcontinuous improvementlean methodologiesprocess optimisationequipment maintenance
Soft skills
leadershipcommunicationcollaborationproblem-solvingorganizational skills