Eurostar

Salesforce Administrator

• **TAKE YOUR CAREER IN A NEW DIRECTION**
• At Eurostar, we’re fuelling the future of rail travel – operating in five countries and sparking new opportunities for travellers. But our trains connect much more than just people and places. They’re helping us build a greener, more inclusive future for everyone. Join us and you’ll be part of a passionate team which always goes the extra mile. ** **An exciting opportunity awaits you as Salesforce Administrator in our Technology & Process Optimisation team. The Salesforce Administrator is responsible for responsible for the administration of Salesforce.com; this includes system configuration, (maintenance, system enhancements/upgrades, etc.), creation of reports and dashboards, end-user training and data integrations, ensuring data hygiene and integrity. This role collaborates with functional leaders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment. This individual will also assist the Senior Salesforce Administrator with technical deployments, from sandbox environments into the production environment.
• The ideal candidate will have exceptional technical, analytical, and problem-solving skills and be comfortable interacting with all levels of the organisation. We are seeking a self-starter, with a bias towards action, who can recognise and make process improvement recommendations. You will identify new and creative opportunities to leverage Salesforce.com and its database to support additional business processes or functions. You will also be motivated, team oriented and passionate about Salesforce technology.
• This permanent position is based in our London Kings Cross office with hybrid working arrangements (expectation to be in the office 3 days per week).

Administration

• At Eurostar, we’re fuelling the future of rail travel – operating in five countries and sparking new opportunities for travellers. But our trains connect much more than just people and places. They’re helping us build a greener, more inclusive future for everyone. Join us and you’ll be part of a passionate team which always goes the extra mile.
• As the subject matter expert for Salesforce Marketing Cloud operations, this role oversees the configuration, design, and ongoing support of the platform, ensuring optimal functionality and user experience. It involves managing custom objects, workflows, security settings, and integrations. The position is responsible for maintaining data integrity through its connection with Salesforce Core, deduplication, and clean-up, while also implementing best practices for system maintenance, release management, and agile development cycles. A strong focus is placed on identifying risks, improving processes, and ensuring seamless adoption of new functionalities – including AI automation.
• In addition to technical oversight, the role requires strategic stakeholder engagement, particularly with the Contact Centre, Sales and CRM Marketing teams. It includes gathering and translating business requirements into actionable Salesforce solutions, managing internal and external resources, and driving operational reliability across analytics and processes. Collaboration across departments is key to supporting cross-functional initiatives and ensuring consistent, high-quality outcomes in business operations and customer management systems.
• A fantastic opportunity to join at an exciting time for international rail, helping shape the future of the company.
• This is a permanent role is based at our London office.
• The close date for this role is 28 November 2025. Candidates are encouraged to apply as soon as possible; Eurostar reserves the right to contact candidates before close date and to close the role earlier if suitable candidates are identified.
• *Internal reference only: This is Grade D, Travel Services 1 - 3*

Salesforce Marketing Cloud Administrator

Financial Planning and Analysis

• At Eurostar, we’re fuelling the future of rail travel – operating in five countries and sparking new opportunities for travellers. But our trains connect much more than just people and places. They’re helping us build a greener, more inclusive future for everyone. Join us and you’ll be part of a passionate team which always goes the extra mile.
• We are looking for a Senior Finance Business Partner to join our Business Partnering team on a 12 month fixed-term basis. You will provide financial leadership, insight, and decision support to operational teams, driving performance and ensuring alignment with Eurostar’s strategic objectives. You will partner with operational business functions with direct and indirect accountability across revenues, costs, and capex totalling hundreds of millions of euros. This role is based at our offices in Kings Cross with hybrid working.
• The close date for this role is Sunday 14th September. Eurostar reserves the right to close this role early should we identify suitable candidates. Candidates are recommended to apply early.
• (Internal reference only: This role is a Grade F, Travel Services Level 4/5 based at KP.)
• We're looking for someone to:
• Deliver monthly, quarterly, and budget reporting for business areas, ensuring accuracy, IFRS compliance, and actionable insight.
• Proactively challenge performance, manage risks, and prepare robust business cases for capital expenditure. Identify opportunities to optimise costs and support strategic initiatives.
• Build strong relationships with stakeholders across departments, translating financial information into clear, actionable guidance. Champion financial governance and work collaboratively to mitigate risks and drive efficiencies.
• Support a high-performance environment, coaching and developing others, balancing priorities, and leading by example with resilience and emotional intelligence.
• Line manage one direct report, fostering development and high performance. Support a collaborative working environment, balancing priorities, and leading with resilience and emotional intelligence.