EUROPEAN DYNAMICS

Business Analyst

• Participate in business analysis and collaborate closely with client stakeholders and the development team
• Analyze, refine, and document user and system requirements
• Communicate with clients and internal stakeholders
• Lead workshops and facilitate decision-making processes
• Perform software testing, deliver user training, handle 3rd-level support requests, and maintain documentation
• Take part in project management and reporting activities.

Business Analyst / Product Owner, fluent in German

Backend Engineer

• Perform the following activities related to the information systems and Drupal 10 (or newer) technology;
• Installation, support and security-related upgrades of websites;
• Development of custom modules, plugins, templates and other custom functionality;
• Ensure coherence of the logical and physical structure of Drupal websites, web pages and of navigation methods;
• Provide support during the maintenance phase and provide solutions and/or the developing of new custom-made features as per the business requirements;
• Integrate the system(s) with other Drupal systems and third-party custom applications, platforms or services, based on business requirements;
• Customise and extend Drupal themes and migrate data from SharePoint Online and SharePoint 2019 to Drupal;
• ·Administer, configure, support and maintain the application(s) and the underlying infrastructure.

Application Developer, Drupal

Human Resources

• Preparing new employee files and onboarding
• Designing training plans for consultants and managing training providers
• Organizing progress meetings with clients
• Participating in the design of employee development plans
• Participating in the employee evaluation process
• Overseeing the completion of compensation and benefit documentation
• Assisting with day-to-day operations of the HR functions and duties
• Scheduling job interviews and assisting in the organization of the interview process
• Collecting employment and tax information
• Dealing with employee requests regarding human resources issues, rules, and regulations
• Properly handling complaints and grievance procedures
• Handling visa and work permit issuance.

HR Consultant

Project Manager

• Determine and document projects’ goals, scope, quality, tasks, and deadlines;
• Create and maintain detailed project descriptions/plans outlining schedules, resources, deliverables, and milestones;
• Document and handle any changes in project scope, schedule, or resources effectively;
• Track project progress against milestones and timelines to ensure timely completion;
• Maintain comprehensive project documentation (for operational efficiency, future reference and compliance);
• Prepare and present regular/weekly status reports to stakeholders and senior management;
• Conduct project reviews, ensure deliverables approval, challenge performance, and document lessons learned;
• Ensure compliance of project activities with the organization’s rules, standards, and governance;
• Identify potential risks and develop mitigation strategies;
• Implement, support and monitor quality control Key Performance Indicators (KPIs);
• Manage demand by capturing business needs and prioritizing them for effective translation into potential ICT projects;
• Oversee and ensure the effective execution of evolutionary maintenance activities for ICT applications;
• Manage critical path, dependencies, and day-to-day project execution to deliver on time, in scope and within budget;
• Support the strengthening of project management capabilities and maturity through training and effective change management,

ServiceNow

• Designing the full testing framework - including unit, integration, system, regression, UAT, and performance testing - tailored to the ServiceNow customization;
• Collaborating closely with the project team to understand application requirements, create test cases, and ensure comprehensive test coverage;
• Coordinating with business owners, developers, and end-user representatives to ensure test scenarios reflect real-world usage across different regions, roles, and support request types;
• Reviewing manual test cases and user stories in Azure DevOps projects;
• Creating and managing test cases, test data, and defects in Azure DevOps;
• Participating in Sprint planning and retrospective sessions.

QA Automation Engineer – ServiceNow

• Design, document, deploy and maintain stacks on the Cycloid platform;
• Proof of Concept, prototyping of infrastructure and component solutions;
• Design components and make them available to customers;
• Assist the Project and Service Managers and solution architects with the identification of technical solutions to functional or regulatory issues;
• Participate in coordination and project meetings;
• Contribute to investigations as and when required;
• Deliver new cloud accounts;
• Provide support on Cloud platforms and IDP components and their integration.

Cloud Platform Architect – AWS/Azure, Cycloid

• Configuration, development and implementation of ICT components, including source code, solution architecture, software components, design patterns, database schemas, and configuration of the respective backend systems, including cloud and on-premises platforms and infrastructure;
• Implement task automation and continuous integration/continuous delivery (CI/CD) for ICT projects;
• Perform data clean-up automation and data migrations;
• Design, create, extend and improve database functionalities for integration and data syncing;
• Migration of SharePoint applications to various SharePoint versions, as well as improvement and maintenance of existing SharePoint applications;
• Implement the final design (i.e. "look-and-feel") of the User Interface (UI);
• Design, implement, test and maintain integrations with other information systems and platforms, as required;
• Produce and maintain technical documentation, including solution architecture documentation, operational maintenance manuals, version description documents, release guidelines, and user manuals;
• Enhance the security posture of applications based on security vulnerability assessments and other best practices.

Application Developer – .NET, SharePoint

Solutions Engineer

• Support engineering, environmental and process activities, including data collection, analysis workflows and stakeholder collaboration;
• Ensure data quality, validation, integrity and effective team communication through SharePoint and Teams management;
• Create and maintain internal documentation, procedures and guidelines;
• Develop AI-powered tools, web crawlers and automated pipelines for technology scanning and monitoring;
• Implement AI/NLP solutions for text classification, topic modelling and sentiment analysis;
• Build dashboards and analytics tools to support policy and stakeholder analysis;
• Design secure, privacy-compliant digital platforms and ensure compliance with data governance and security standards;
• Develop and maintain scalable systems integrating AI models, databases, APIs, cloud services and CI/CD pipelines;
• Collaborate with project officers, IT services, and JRC data teams using agile development methodologies.

AI Solutions Engineer – AI & Data systems

• Develop and maintain advanced C++ software for air traffic control operator workstations and automation tools;
• Contribute to the implementation of new operational features that support air traffic controllers in managing air traffic safely and efficiently;
• Work closely with software engineers, system specialists and operational experts to design, develop, test, and integrate new functionalities;
• Participate in the full software development lifecycle, including analysis, implementation, testing, debugging and deployment;
• Support the integration of automation capabilities into live operational systems;
• Improve existing applications and contribute to system reliability, performance and usability enhancements;
• Collaborate with an agile, multidisciplinary engineering team on large-scale technical projects;
• Assist with troubleshooting, maintenance activities and technical investigations related to operational software systems;
• Produce and maintain technical documentation related to software development and system implementation;
• Ensure developed solutions comply with operational, safety and quality standards.

HMI Programmer, C++

• Organize and lead workshops with stakeholders to gather, validate, and prioritize business requirements. Ensure that all stakeholders are aligned throughout the project lifecycle;
• Analysis of business requirements, functional and non-functional requirements;
• Provide high-level (Level 2) support to end users, addressing tickets;
• Draft use cases and assist/execute user acceptance testing to ensure that the system developed meets the business requirements and is according to the specifications agreed to;
• Act as the main point of contact between business stakeholders and technical teams;
• Collaborate with UX/UI designers to develop wireframes and prototypes that align with business requirements. Ensure the user interface and user experience are optimized for end-users, facilitating effective communication between technical teams and stakeholders;
• Collect, analyze, and interpret data from various sources to support informed decision-making and recommend actionable strategies for process optimization;
• Support the preparation and delivery of training sessions (for end users and for the newcomers in the team.

Senior Business Analyst / Functional Analyst

DevOps Engineer

• Design, build, and maintain CI/CD pipelines in Azure DevOps and Jenkins (YAML pipelines, Jenkinsfile, shared libraries) from commit to production
• Manage and scale Kubernetes clusters on AKS across dev, staging, and production; author Helm charts; manage namespaces, RBAC, configmaps, secrets, and ingress
• Provision and version infrastructure with Terraform/Bicep and manage configuration with Ansible across multiple Azure environments
• Enforce security gates in pipelines — Trivy container scans, Checkov IaC policies, SonarQube SAST quality gates; manage secrets via HashiCorp Vault and Azure Key Vault
• Own observability — Prometheus/Grafana dashboards, ELK/OpenSearch log aggregation, OpenTelemetry instrumentation; define and track SLOs and error budgets
• Manage network configuration — DNS, VPN, ingress controllers, load balancers, and network policies; lead blameless post-mortems.

Azure DevOps Engineer

QA Engineer

• Software testing and close collaboration with the client and the development team
• Manual software testing of web applications
• Creation of test cases
• Documentation (e.g. user manual)
• Support and 3rd-level service desk
• Communication with developers and business analysts.

Software Tester, Junior IT Consultant, fluent in German

Architect

• Architecture and design of information systems and design and development of architecture components;
• Analysis of the integration of different information systems;
• Analysis, design and implementations of services and composites in SOA context (BPMN, BPEL, SCA);
• Production of case models, software architecture documents, design and analysis models, implementation models;
• Follow up the data analysis and data modelling;
• Documentation of the technical implementations and the composites;
• Evaluate and test technical components delivered by other teams to ensure that they conform to requirements and methodology;
• Participation in technical working groups, progress meetings and meetings with the users;
• Provide assistance or support in the resolution of production issues;
• Assistance in the testing, the technical documentation, the deployment, the evaluation and the reporting.

Application Architect

• Provide expert advice on defining policies and strategies for content, records, archives and information management, including capture, selection, retention and digital preservation;
• Identify requirements for content, records, archives and information management systems and draw up functional and/or technical specifications;
• Contribute to the definition and implementation of metadata standards for content and records management, including archival description;
• Coordination with the project teams.

Information Management Analyst

Product Manager

• Coordinate with internal teams to ensure clear and consistent input is provided to external contractors throughout the full development cycle;
• Work within an agile environment, setting priorities and defining business value and functionality for the development team;
• Oversee activities across multiple projects and contractors, tracking progress, ensuring quality and gathering input from relevant teams;
• Maintain a strong understanding of project goals and objectives;
• Review and validate requirements, taking into account input from key stakeholders and partner organisations;
• Propose practical solutions by combining technology and improvements to business processes;
• Contribute to planning and scheduling work within development cycles (sprints);
• Review deliverables and product features at the end of each development cycle;
• Organise and support live product demonstrations;
• Monitor progress and support reporting activities;
• Support clear communication and transparency across teams and stakeholders;
• Help prioritise and resolve issues or bugs;
• Collaborate closely with analysts, architects, stakeholders, project managers, and developers.