Euronet Worldwide

Inside Sales Representative – Payments, Merchant Services

Euronet Worldwide

full-time

Posted on:

Location Type: Hybrid

Location: AthensGreece

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Tech Stack

About the role

  • Promote DCC services and provide remote support via phone to SMB merchants
  • Train merchant staff (cashiers, terminal operators) on best practices for DCC usage
  • Share optimization tips to help merchants increase usage and enhance transaction efficiency
  • Conduct cross‑selling and upselling of additional payment services
  • Drive merchant activation and encourage more active engagement with our services
  • Maintain accurate CRM records, including data validation, imports/exports, and reporting
  • Support day‑to‑day CRM operations to ensure seamless merchant lifecycle management

Requirements

  • University degree in Business Administration, Economics, Marketing, or related field
  • At least 2 years of experience in outbound contact centers or the payments industry
  • Knowledge of Gift Card, Prepaid, Issuing, or Acquiring products is considered a plus
  • Familiarity with CRM systems; ability to manage data (imports/exports, cleaning, validation)
  • Basic Excel skills (formulas, charts, data manipulation)
  • Basic SQL knowledge is an advantage
  • Excellent communication skills in English (verbal & written)
  • Eligible for full‑time employment in the EU without employer sponsorship
Benefits
  • Competitive compensation package
  • Annual performance-based bonus
  • Private health insurance
  • Employee Stock Purchase Plan
  • Top-of-the-line tools and equipment
  • Hybrid working model
  • Career development and annual performance review
  • Employee referral bonus, wellbeing programs & volunteering activities
  • Opportunity to work in a dynamic, stable, and international environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM managementdata validationdata importsdata exportsreportingExcelSQLcross-sellingupsellingmerchant activation
Soft Skills
communicationtrainingcustomer supportengagementoptimizationproblem-solvinginterpersonal skillsorganizational skillsteam collaborationadaptability