
Inside Sales Representative – Payments, Merchant Services
Euronet Worldwide
full-time
Posted on:
Location Type: Hybrid
Location: Athens • Greece
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Tech Stack
About the role
- Promote DCC services and provide remote support via phone to SMB merchants
- Train merchant staff (cashiers, terminal operators) on best practices for DCC usage
- Share optimization tips to help merchants increase usage and enhance transaction efficiency
- Conduct cross‑selling and upselling of additional payment services
- Drive merchant activation and encourage more active engagement with our services
- Maintain accurate CRM records, including data validation, imports/exports, and reporting
- Support day‑to‑day CRM operations to ensure seamless merchant lifecycle management
Requirements
- University degree in Business Administration, Economics, Marketing, or related field
- At least 2 years of experience in outbound contact centers or the payments industry
- Knowledge of Gift Card, Prepaid, Issuing, or Acquiring products is considered a plus
- Familiarity with CRM systems; ability to manage data (imports/exports, cleaning, validation)
- Basic Excel skills (formulas, charts, data manipulation)
- Basic SQL knowledge is an advantage
- Excellent communication skills in English (verbal & written)
- Eligible for full‑time employment in the EU without employer sponsorship
Benefits
- Competitive compensation package
- Annual performance-based bonus
- Private health insurance
- Employee Stock Purchase Plan
- Top-of-the-line tools and equipment
- Hybrid working model
- Career development and annual performance review
- Employee referral bonus, wellbeing programs & volunteering activities
- Opportunity to work in a dynamic, stable, and international environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM managementdata validationdata importsdata exportsreportingExcelSQLcross-sellingupsellingmerchant activation
Soft Skills
communicationtrainingcustomer supportengagementoptimizationproblem-solvinginterpersonal skillsorganizational skillsteam collaborationadaptability