Product Design Manager
Instacart
Director of Product Management, Payments
Euna Solutions
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteJob Level
Lead
About the role
- Define and own the product vision and roadmap for Euna Payments, aligning with market needs and regulatory requirements in the public sector
- Lead cross-functional teams (design, engineering, UX, compliance) to deliver integrated payments solutions
- Prioritize features enabling multichannel revenue collection, centralized reporting, and reconciliation through Revenue Management
- Ensure product adheres to PCI Level-1, SOC 2 Type 1 & 2, and other security/compliance standards
- Partner with customer success and sales to support onboarding of enterprise clients and incorporate customer feedback into the roadmap
- Monitor usage, adoption, and satisfaction to drive improvements that increase on-time payments, reduce support volume, and deliver cost savings
- Act as product evangelist, representing Euna Payments internally and at industry events, conferences, and customer forums
- Drive innovation across cashiering, kiosks, online payments, revenue management, and integrations
Requirements
- 7+ years in product management leadership, ideally in B2B fintech, SaaS, or payments
- Demonstrated success managing enterprise-grade payment platforms or financial software
- Strong understanding of compliance and security frameworks (PCI, SOC 2, etc.)
- Experience with cashiering systems, online checkout, kiosks, digital wallets, and revenue management tools
- Experience with integrations and enterprise payment solutions (Cashiering, Kiosk, Online Payments, PayLink, PayCenter)
- Skilled at translating stakeholder needs (CFOs, IT leaders, agency staff) into clear product strategies
- Analytical, data-driven mindset to inform priorities and measure outcomes
- Exceptional communication skills for technical and non-technical audiences
- Willingness to work hybrid in Oakville office 3 days/week (Tuesday, Wednesday, Thursday)
- Must be legally able to work full time in Canada
- Preferred: background in SaaS for government or utilities
- Preferred: deep experience with PCI Level-1 compliance and SOC 2 audits
- Preferred: passion for public-sector modernization and digital equity
