Clinical Resource Manager
Essity
full-time
Posted on:
Location Type: Remote
Location: Arizona • California • United States
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About the role
- Provide education and consultation in support of customer needs and sales goals
- Manage key activities related to wound care product conversions in select facilities (e.g., clinical evaluation, education, and cost comparison)
- Identify, design and implement appropriate consulting strategies as dictated by the needs of the marketplace and corporation to maximize efficiencies within key accounts
- Assess customer needs and develop tools and strategies to resolve issues
- Assist in the development and delivery of Clinical Education programs and product-related education to support key customers
- Serve as a key clinical and educational contact for customers using Advanced Wound Care products and implementing product conversions
- Follow-up with key accounts and customers to assess unmet education and clinical needs as it relates to successful product implementation
- Collaborate with critical functional areas within Advanced Wound Care
- Provide clinical and professional expertise to internal and external customers
- Interacts with senior personnel on significant technical matters, policies and plans that require coordination between organizations
- Provide customer feedback to corporate teams to improve new and existing products
- Collaborate with Marketing Managers by providing clinical perspective and expertise to assist in development and growth of assigned business areas
- Serve as an education and clinical resource for advanced wound products for the Field Sales team
- Develop and enhance clinical and market expertise
- Maintain active involvement in key professional organizations
- Support professional organizations by actively presenting at regional and national meetings
- Collaborate with customer/KOLs present and publish clinical experiences with AWC products
- Continue education through conferences and courses to improve clinical knowledge and enhance understanding of current healthcare environment
- Actively seek out and work with customers to identify materials which would support product sales and enhance competitive market intelligence
Requirements
- Minimum of 5 years' experience in wound management
- Registered Nurse or comparable work experience
- Bachelor’s degree or comparable work experience
- Advanced Wound Management Certification
- 75% travel expected
- Overnight travel required
- Excellent communication
- Excellent organizational skills
- Teaching experience
- Basic computer skills
Benefits
- United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
- Wellness program provided through Rally Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match and annual employer base contribution
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- PTO offering with Paid Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
wound managementclinical evaluationcost comparisonconsulting strategiesclinical educationproduct implementationmarket expertisecompetitive market intelligenceteaching experiencebasic computer skills
Soft Skills
communicationorganizational skillscustomer needs assessmentcollaborationcustomer feedbackprofessional expertisepresentation skillsproblem-solvingconsultationrelationship management
Certifications
Registered NurseBachelor’s degreeAdvanced Wound Management Certification