Essex Property Trust

Manager

• Drive the entire lease renewal process within a centralized sales hub.
• Achieve or surpass renewal targets.
• Provide superior customer service to internal and external customers.
• Adapt to change quickly in a fast paced and evolving environment.
• Provide weekly reporting, key insights, and proposed action plans to the Director of Sales.
• Process and approve deviations in renewal rates for residents.
• Provide coaching and mentorship to 1-2 Renewal Consultants.
• Maintain in-depth knowledge of Funnel and Yardi systems.

Resident Retention, Associate Manager