Esri

Inside Sales Representative

Esri

full-time

Posted on:

Location Type: Remote

Location: Illinois • Missouri • United States

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Salary

💰 $26 - $32 per hour

About the role

  • Achieve sales goals by building strong relationships with healthcare practitioners (HCPs) through phone, email, and virtual outreach.
  • Engage customers daily with proactive calls and emails, providing product support, processing orders, and ensuring an excellent service experience.
  • Promote education and growth by driving attendance at seminars, events, and training opportunities.
  • Serve as a trusted resource, using product knowledge to answer questions, identify customer needs, and recommend solutions.
  • Collaborate across teams — partnering with Sales, Marketing, Customer Care, and Finance to deliver a seamless customer experience.
  • Leverage data and insights to make informed decisions that support customer success and business growth.
  • Maintain accurate records of customer interactions, leads, and opportunities in the CRM system.
  • Represent Standard Process at regional and national conferences or tradeshows as needed.

Requirements

  • Bachelor’s degree in Sales or Marketing preferred, or equivalent work experience in related field
  • 2+ years of experience in inside sales, account management, or customer support
  • Experience with consultative phone sales, presenting product information, prospecting, and cold calling preferred
  • Experience using Customer Relationship Management (CRM) software is a plus
  • Excellent communication skills both verbal and written
  • Results driven individual with strong desire to succeed, high energy, self-starter
  • Strong commitment to customer service and product descriptive skills
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and an ability to effectively use sales and marketing software & CRM
  • Strong internet research skills required
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inside salesaccount managementcustomer supportconsultative phone salesprospectingcold callingcustomer serviceorganizational skillstime managementinternet research
Soft Skills
communication skillsresults drivenself-starterstrong desire to succeedhigh energycommitment to customer serviceproduct descriptive skills
Certifications
Bachelor’s degree in SalesBachelor’s degree in Marketing