Esland

Business Development Manager

Esland

full-time

Posted on:

Location Type: Hybrid

Location: Belper • United Kingdom

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Salary

💰 £40,000 - £49,000 per year

About the role

  • Build meaningful LA relationships to create a positive working relationship to increase the number of suitable referrals into Esland, supporting appropriate matching of referrals and reducing void periods within Esland homes and schools.
  • Manage LA and internal queries related to the commissioning of Esland residential homes.
  • Working with our schools and local authority SEND contacts to support the commissioning of education placements within our schools.
  • Assess incoming referrals (via email, phone, and online portals), triage referrals to the appropriate persons and complete offers or provide feedback to LA customers.
  • You will work with key stakeholders to ensure that all placements are well-matched and safe putting the best interests of our young people first.
  • Be the key link between LA customers and Esland Operations & Finance teams to ensure all services are appropriately commissioned, contracted and billed for.
  • Track all referrals and offers on our CRM system Gold-Vision.
  • Support Esland Operations teams with our referrals process, ensuring regular and appropriate communications between Esland and its LA customers.
  • Keep abreast of all changes in homes and schools (step up, step down, notices and leavers), to ensure a pipeline is appropriately matched to vacancies and occupancy remains at 90% at all times.
  • Work with the wider Business Development team to identify new contacts and opportunities and threats within the LA’s and wider residential childcare & education market.
  • Ensure that all opportunities to join LA frameworks are appropriately assessed, support the submission of tender bids, and ensure contractual compliance of all successful framework bids.
  • Contribute to the delivery, processes & development of the BD team.
  • Attend Team Meetings, relevant training.
  • Regular visits to homes and schools to develop positive internal relationships.

Requirements

  • A strong commercial background in social care- ideally children’s social care, involving commissioning, direct sales, sales and channel management, contract negotiation and experience of LA frameworks.
  • Demonstrable experience of working in partnership with Operations to deliver or exceed occupancy targets and ensure appropriate matching of young people into homes.
  • Established national network of relationships in Local Authorities.
  • Ability to identify new service opportunities and work with customers to position Esland as their development partner of choice and market propositions accordingly.
  • A team player, able to work well with the Operations team to support the placement of the right young people at the right time into Esland homes and schools.
Benefits
  • salary between £40,000 - £49,000/ year plus £3,600 car allowance.
  • 25 days annual leave plus bank holidays
  • Enrolment into Esland pension scheme
  • Comprehensive, paid induction training (that is accredited through the Bild Association of Certified Training) and ongoing training within the role
  • Fantastic opportunities for career development, we promoted over 50 colleagues last year
  • Cycle to work scheme
  • A £500 bonus via our 'Refer a Friend’ scheme
  • Monthly recognition awards
  • Casual dress code
  • Access to big-brand deals and discounts via our employee benefits scheme E-Together
  • A day off for your birthday (in addition to your holiday entitlement)
  • Access to a holiday home based in the Peak District where you can stay for free, on the company!
  • The opportunity to make a real difference to a child's life!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
commissioningcontract negotiationsales managementchannel managementtender bidsCRM systemsreferral assessmentoccupancy trackingdata analysis
Soft Skills
relationship buildingteam collaborationcommunicationproblem-solvingstakeholder managementcustomer serviceadaptabilitynegotiationstrategic thinking