About the role
- Provide customer service to clients throughout Brazil via chat and callback (voice)
- Apply techniques for product presentation, approach, probing, negotiation, and closing
- Register each sale in the system and manage your sales
- Participate in trainings, refreshers, and professional development
- Identify customer needs and profile
Requirements
- High school diploma or equivalent
- Ability to work well under pressure
- Strong communication and persuasive skills
- Intermediate Excel
- Good typing skills
- Problem-solving skills
- Experience with financial products (vehicle financing, consórcio — group purchasing plans, or vehicle-secured loans) is a plus
- Market-competitive salary
- Medical and dental insurance
- Meal allowance
- Life insurance
- Remote work
- Home office allowance
- Modern, dynamic, collaborative, and innovative work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
intermediate Exceltyping skillssales managementproduct presentationnegotiationclosing techniquescustomer needs identificationproblem-solving
Soft skills
communication skillspersuasive skillsability to work under pressure
Certifications
high school diploma