Erste Group

Customer Service Representative

Erste Group

full-time

Posted on:

Location Type: Hybrid

Location: Vienna • Austria

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Salary

💰 €2,300 per month

About the role

  • Assist customers with questions about transactions
  • Schedule and coordinate consultation appointments
  • Handle card-related requests
  • Provide solution-oriented support via phone, email and chat

Requirements

  • German language proficiency at C1 level
  • Experience in customer service
  • Strong mindset with a solution-oriented approach
  • Attentive listener and team player
Benefits
  • Home office: 2 to 3 days per week possible
  • Flexible working hours
  • Meal allowance
  • Free fruit, snacks and coffee
  • Health and wellness discounts and offers
  • Opportunities for professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
solution-oriented approachattentive listenerteam player