Collaborate with stakeholders to elicit functional and non-functional requirements for workflow automation and process management systems
Translate business processes into technical specifications for workflow engines like Pega
Design and document BPMN (Business Process Model and Notation) diagrams and workflow schemas
Identify opportunities for process automation and optimization
Define integration points with existing core systems and support in enabling the team by providing technical integration documentation
Create detailed requirement specifications, user stories, and acceptance criteria
Lead the development team through implementation and pilot rollouts

Requirements

Good command of both English and German is required (B2 or C1 level)
Experience in Quality Assurance and familiarity with Jira/Confluence/Service Now
Ability to look at requirements from both perspectives: provider (server) and client side
Integration focused - An ability to use tools like Swagger, Apiary, Chrome DevTools, Postman or SoapUI or understand SQL language
Experience working in a product-driven environment with multicultural teams
Strong understanding of workflow engines (Pega, Camunda, JBPM or similar) or willingness to acquire necessary skills
Familiarity with methods related to processes and requirements
Strong communication, stress-resilience, and respectful attitude towards others.

Benefits

Health Centre – The Erste Campus operates a fully equipped health center that offers all employees a high standard of medical services during working hours.
Employee benefits – Benefit from special conditions for financial services and insurances, supermarkets, clothing stores and many more.
Employee Referral Program – Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

workflow automationprocess managementBPMNPegaintegration documentationuser storiesacceptance criteriaQuality AssuranceSQLworkflow engines

communicationstress-resiliencecollaborationrespectful attitudemulticultural teamworkperspective analysis