Account Manager
Eriksen Translations
full-time
Posted on:
Location Type: Remote
Location: New York • United States
Visit company websiteExplore more
About the role
- Advise clients on all matters pertaining to multilingual communication
- Manage client expectations and partner with the production team to provide clients with innovative solutions
- Negotiate fees and provide quotes for clients and prospects
- Maintain, develop, map, and penetrate existing clients’ organizations to gain in-depth understanding of their long-term goals
- Regularly follow up on existing clients and prospects, and visit as appropriate
- Actively pursue all new business leads and develop new business relationships
Requirements
- Bachelor's degree
- Minimum of 2 years’ relevant language industry experience
- Hands-on client management and/or business development experience preferred
- Excellent English oral and written interpersonal and communication skills
- Dynamic, creative self-starter who excels at problem solving and who has the tenacity and sustained commitment to achieve results
- Flexible, goal-oriented team player
- Embracing of cultural and multilingual diversity in the workplace and in the world
- Customer-service and business development focused
- Ability to multi-task with outstanding attention to detail
- Strong computer skills
- Knowledge of one or more languages, in addition to English, preferred
Benefits
- Health insurance
- Long-term disability insurance
- 401(k) plan
- Tuition and gym membership reimbursement
- Generous time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client managementbusiness developmentmultilingual communicationlanguage industry experienceproblem solvingattention to detaillanguage proficiency
Soft Skills
interpersonal skillscommunication skillsdynamic self-startertenacitygoal-orientedteam playercustomer service focus
Certifications
Bachelor's degree