Eriksen Translations

Project Manager

• Plan, schedule and manage multiple projects from inception to delivery, ensuring optimal workflow and on-time results.
• Besides translation, projects to be managed include print and multi-media components (desktop publishing, subtitling, voice-over, and e-learning modules, among others).
• Work closely with account managers and participate in kick-off meetings and provide progress reports.
• Assemble and supervise project teams, including linguists, typesetters, technical support, and QA specialists.
• Cultivate strong relationships with vendors.
• Manage costs and issue purchase orders.
• Create and maintain linguistic assets: TMs, glossaries, and style guides.
• Follow all established quality assurance procedures.
• Communicate professionally with clients on production-related issues when necessary.
• Manage client review process.
• Support sales during new client acquisition and onboarding.

Account Manager

• Advise clients on all matters pertaining to multilingual communication
• Manage client expectations and partner with the production team to provide clients with innovative solutions
• Negotiate fees and provide quotes for clients and prospects
• Maintain, develop, map, and penetrate existing clients’ organizations to gain in-depth understanding of their long-term goals
• Regularly follow up on existing clients and prospects, and visit as appropriate
• Actively pursue all new business leads and develop new business relationships