Equity Resources, Inc

Payroll

• Independently maintain, update, and process payroll timely and accurately
• Additional duties include maintenance of employee records in the HRIS system, report generation, and administration of benefits
• Process biweekly payroll, including validation of employee data, special payroll runs, and adjustments
• Improve payroll and commission processes for efficiency and accuracy
• Maintain payroll records, including manual checks, stop payments, direct deposit updates, and special pay items (commissions, bonuses, garnishments)
• Monitor payroll tax filings and year-end processes completed by vendor (e.g., W-2s) to ensure compliance with federal, state, and local regulations
• Conduct research, provide guidance, and ensure compliance with federal and state wage payment regulations
• Maintain accurate HRIS records (new hires, terminations, pay changes, benefits, etc.) and generate reports as needed
• Complete Verifications of Employment for current and former employees as needed
• Serve as primary point of contact for payroll and HRIS inquiries, researching and resolving issues promptly
• Manage employee benefits lifecycle, including enrollments, payroll deductions, and HSA and 401(k) administration, while partnering with vendors (Paylocity & Fidelity)
• Review benefits discrepancy reports from vendors and work with Paylocity and Vendor to efficiently resolve discrepancies with minimal impact to employees
• Monitor pending coverage as a result of Evidence of Insurability and follow up with Vendor and/or employee as necessary
• Facilitate COBRA administration through Paylocity
• Ensure terminated employees are transferred to COBRA Admin portal and appropriate paperwork is distributed by Paylocity
• Maintain strict confidentiality of employee and payroll data and adhere to company policies, procedures, and ethical standards
• Provide support to the HR team and assist with additional duties as needed

Payroll & Benefits Administrator

Operations

• Provide strategic and operational leadership across mortgage operations, including Processing, Underwriting, Disclosure, Closing/Funding, and Training & Process Improvement
• Partner with executive leadership to align operational strategy with company growth goals, regulatory expectations, and market conditions
• Lead, coach, and develop department leaders, fostering a culture of accountability, collaboration, professional growth, and continuous improvement
• Oversee workforce planning and talent strategy, including staffing, onboarding, cross-training, performance management, and succession planning
• Own and continuously improve end-to-end operational workflows from disclosure through funding, driving efficiency, quality, compliance, and an exceptional borrower experience
• Lead change management initiatives related to process improvements, regulatory changes, and system or technology enhancements
• Ensure operational compliance with federal, state, and investor guidelines, partnering with Compliance and Quality Control to mitigate risk and implement corrective actions
• Analyze operational performance metrics and KPIs to drive data-informed decisions related to productivity, capacity planning, and process optimization
• Champion the adoption of technology, automation, and AI-enabled tools, promoting innovation while ensuring solutions meet compliance, security, and audit standards
• Serve as a key liaison across operations, sales, compliance, quality control, IT, and executive leadership to resolve complex issues and support enterprise-level initiatives
• Perform other duties as assigned.

Payroll & Benefits Administrator

Mortgage Operations Manager