
Senior Business Analysis Manager
Equinix
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$139,000 - CA$209,000 per year
Job Level
Tech Stack
About the role
- Assess & Diagnose Cross-LOB Operational Performance
- Conduct structured current-state assessments of how key DIO functions — spanning location strategy, human capital planning, and operational planning — are performing across business units.
- Identify where process gaps, data silos, and workflow inefficiencies are limiting LOB visibility, slowing decision cycles, or creating unplanned cost exposure.
- Define the North Star: AI-First Transformation Strategy.
- Design forward-looking transformation roadmaps for DIO priority initiatives, with AI-infused workflows as the default.
- Translate ambiguous strategic mandates into structured programs: clear objectives, sequenced milestones, defined owners, and measurable outcomes.
- Define the adoption and readiness model for AI solutions.
- Establish the performance metrics and reporting infrastructure that allow DIO and LOB stakeholders to monitor transformation progress.
- Design the stage gate frameworks and approval workflows that give each Line of Business structured accountability for performance.
- Build observability mechanisms — dashboards, KPI governance cadences, and escalation protocols.
- Partner with Finance and analytics teams to validate data integrity and quantify transformation ROI.
- Establish the operating rhythms that keep transformation programs on track.
Requirements
- 7–10 years of experience in strategy, enterprise transformation, operations, or management consulting — with direct exposure to large, matrixed organizations.
- A track record of designing and operationalizing KPI frameworks, performance management systems, and governance structures that drive measurable outcomes.
- Experience building business cases and investment prioritization models that link transformation initiatives to financial and operational benefit.
- Demonstrated success translating ambiguous, executive-level priorities into structured programs with clear milestones, owners, and delivery accountability.
- Hands-on experience with AI or GenAI platforms in an enterprise context.
- Experience preparing and presenting to senior executive audiences and steering committees, with the ability to synthesize complex data into sharp, decision-ready insights.
- A history of building credibility and driving alignment across functions — Finance, HR, Operations, Technology — without direct management authority.
- MBA or advanced degree preferred; PMP or equivalent program management certification a plus.
Benefits
- Employee Assistance Program: An Employee Assistance program is available to all employees.
- Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
- Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
- Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.
- Healthcare coverage that is designed to complement the provincial healthcare system.
- Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA).
- Vacation and Personal time along with various paid holidays for you to rest and recharge.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KPI frameworksperformance management systemsgovernance structuresbusiness casesinvestment prioritization modelsAI platformsGenAI platformsdata integritytransformation ROItransformation roadmaps
Soft Skills
strategic thinkingprogram managementcommunicationstakeholder managementdata synthesiscredibility buildingalignment drivingpresentation skillsdecision-makingaccountability
Certifications
MBAadvanced degreePMP