Equiniti

Business Development Director

Equiniti

full-time

Posted on:

Location Type: Hybrid

Location: Crawley • United Kingdom

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Job Level

Lead

About the role

  • Lead execution of the LGPS sales, relationship and implementation strategy, working closely with Product & Engineering and Professional Services.
  • Manage tender processes for LGPS opportunities, collaborating with SMEs and the bid team.
  • Develop, lead and coach the Business Development team; act as a senior external representative for LGPS clients.
  • Own senior‑level LGPS relationships, ensuring high engagement, satisfaction and retention.
  • Ensure compliance with contractual obligations and resolve commercial or contractual queries.
  • Identify new revenue opportunities and contribute to market strategy and thought leadership.
  • Present commercial recommendations at the EQRS Commercial Review Board.
  • Manage performance, growth and profitability of assigned accounts and ensure robust account plans.
  • Represent the client internally, oversee delivery against KPIs and lead continuous improvement actions.
  • Maintain accurate CRM and reporting to ensure visibility of pipeline and progress.
  • Build strong internal relationships across Operations, Finance, Compliance and Sales Support to ensure successful client outcomes.
  • Act as a key escalation point for LGPS operations and service delivery.

Requirements

  • Strong knowledge of the pensions industry, ideally with direct LGPS experience.
  • Experience in client-facing roles, sales, business development or relationship management.
  • Commercial awareness and understanding of sales and marketing processes.
  • Ability to thrive in a fast‑paced, matrix environment.
  • Excellent communication, influencing and presentation skills up to C‑suite level.
  • Strong planning, organisational and multi‑tasking capabilities.
  • Credibility, resilience and the ability to build relationships quickly.
  • Innovative thinking, problem‑solving skills and the ability to sell complex propositions.
  • Ability to work remotely with regular UK travel.
  • A collaborative, customer‑focused approach aligned with EQ values.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
business developmentsalesrelationship managementclient-facing rolescommercial awarenesssales processesmarketing processesKPI managementCRM managementaccount planning
Soft Skills
communication skillsinfluencing skillspresentation skillsplanning capabilitiesorganisational skillsmulti-tasking capabilitiescredibilityresilienceinnovative thinkingproblem-solving skills