Equiniti

General Counsel

• As Legal Counsel you will support our EMEA region (and potentially our other territories) with broad ranging, commercially focused legal support that will ultimately enable the success and growth of our business, drive compliance and limit risk exposure.
• Work to deliver proactive, efficient and robust legal advice to a range of stakeholders on a variety of legal topics across multiple businesses and jurisdictions.
• Draft and negotiate agreements, contracts and other legal documents with a view on risk management.
• Think creatively to find solutions which support the success of our business.
• Support tender bid submissions within a specific area and optimise chances of winning.
• Assist with product development and the integration of new businesses.
• Proactively evaluate processes and procedures, identifying risks and non-compliance and identify opportunities for improvement.
• Build and maintain networks internally and externally around the world.
• Build knowledge of the industries in which we operate and keep abreast of trends and developments.
• Manage your own day to day legal workload.
• Provide high quality legal input, ensure that all legal matters are properly supported.
• Challenge poor business practices and promote best practice within EQ.
• Uphold and champion EQ governance at all times.

Legal Counsel

• Lead U.S. income and indirect tax compliance including third party management, data gathering, documentation, filings, and reviews across EQ and its affiliates.
• Support the Tax Director on all U.S. tax matters and technical analyses.
• Coordinate with finance, payroll, IT, and other departments to obtain and validate data required for federal and state income tax filings, monthly indirect tax obligations and all collateral filing responsibilities.
• Partner with the Center of Excellence (CoE) in India to oversee monthly transactional tax reporting, indirect tax reconciliations, and internal control compliance.
• Manage responses to tax notices, audits, and inquiries, ensuring timely and accurate communication with tax authorities.
• Maintain and review tax workpapers, including support for Form 1120 and related state returns, modification calculations, and attribute roll forward schedules.
• Ensure adherence to the tax calendar, including all filings and required payments.
• Drive process improvements in tax data collection, reporting efficiency, workflow automation, and tax technology utilization.
• Co‑lead special projects including planning initiatives, M&A support, implementation of tax technology, and compliance optimization.

US Tax Manager

Analyst

• Working across all aspects of the Administrator application
• Highlighting areas of potential development and efficiencies to be gained
• Validating interface requirements
• Collaboration with clients (both internal and external) to understand their requirements for the BPA Product
• Supporting with analysing, understanding, documenting and work with Senior Implementation Analyst or Line manager to estimate BPA client requirements
• Build and maintain relationships with internal stakeholders, and BPA client stakeholders
• Improving the BPA implementation practices and procedures, including maintenance of confluence pages
• Working closely with the BPA Product (framework) development teams to refine and improve the system, including User Acceptance Testing
• Take ownership of your daily and project based tasks, updating project plans and Jira Tickets
• Be active in the assessing of new BPA transactions and their fit, or development requirement, to enable successful onboarding and administration
• Ensure smooth handover to the BPA BAU Admin Team to facilitate excellent customer service and reduce queries from the admin team
• Ensure any teething issues are dealt with quickly, effectively and resolve all issues
• Understanding the full cycle and our role at each stage
• Be responsible for the Calculation Engine (Automation), ensuring that new transactions and requirement can function

Implementation Analyst – BPA

Business Development Rep

• Lead execution of the LGPS sales, relationship and implementation strategy, working closely with Product & Engineering and Professional Services.
• Manage tender processes for LGPS opportunities, collaborating with SMEs and the bid team.
• Develop, lead and coach the Business Development team; act as a senior external representative for LGPS clients.
• Own senior‑level LGPS relationships, ensuring high engagement, satisfaction and retention.
• Ensure compliance with contractual obligations and resolve commercial or contractual queries.
• Identify new revenue opportunities and contribute to market strategy and thought leadership.
• Present commercial recommendations at the EQRS Commercial Review Board.
• Manage performance, growth and profitability of assigned accounts and ensure robust account plans.
• Represent the client internally, oversee delivery against KPIs and lead continuous improvement actions.
• Maintain accurate CRM and reporting to ensure visibility of pipeline and progress.
• Build strong internal relationships across Operations, Finance, Compliance and Sales Support to ensure successful client outcomes.
• Act as a key escalation point for LGPS operations and service delivery.

Business Development Director

Artificial Intelligence

• Lead and implement Agentic AI initiatives
• Translate the CTO’s vision into actionable plans
• Own, enhance, maintain and run the Enterprise AI program
• Partner with each Equiniti department to help build their Departmental AI strategy
• Develop and maintain a central inventory of all GenAI activity
• Facilitate essential processes such as Agentic AI related approvals
• Help ensure that best practices and governance standards are consistently applied across all projects

SVP, Enterprise AI

Full-stack Engineer

• Understand requirements and design specifications.
• Contribute to technical design discussions, prototypes and investigations.
• Deliver quality software following coding, accessibility and cross browser standards.
• Unit test and integration test software as appropriate.
• Document as required by project/team leads.
• Resolve issues found in formal test iterations.
• Regularly report progress, issues and any impediments via stand-ups, time/task recording tools and with team leads and project management.
• Maintain a high degree of knowledge on current technologies, tools and design patterns.
• Develop and maintain effective working relationships with colleagues and stakeholders across Lenvi.
• Work on internal tooling to help us improve our efficiency and the reliability of our software.
• Adhere to all Regulatory, Security and Compliance requirements.

Software Engineer

Administration

• Provide administration service to customers as per Service Level Agreement
• Maintenance of up to data filing and records for department, checking the integrity of customer data
• Processing of a wide range of routine and non-routine documentation within defined procedures
• Resolves customer enquiries (oral and written) based on competent working knowledge of the customer requirements
• Drafting of non-standard correspondence in response to customer enquiries
• Inputs customer details and accesses customer information
• Collates and analyses data and produces routine reports, schedules and summaries in order to update customer records, resolves customer queries
• Identifies and implement process improvements in immediate area of work responsibility in order to improve throughput and customer service
• Carry out projects and ad-hoc activities as determined by the Team Manager

Pensions Administrator

• Provide administration services to customers, working to agreed targets
• To complete / check casework and provide feedback
• Resolving customer enquiries (oral and written)
• Drafting of non-standard correspondence in response to customer enquiries
• Performing and issuing pension calculations including manual calculations
• Carrying out projects and ad-hoc activities, as determined by your Team Leader

Senior Pensions Administrator

Learning and Development

• Maintain, enhance, and take ownership of the Knowledge Management platform (e.g., Verint, Edison), ensuring content governance, version control, and compliance with internal and regulatory standards.
• Oversee the creation, review, and update of knowledge articles, FAQs, decision trees, and training material for a wide range of business areas, ensuring information is current, accurate, and easily accessible.
• Implement and manage structured workflows for content approval, periodic sign-off (quarterly, half-yearly, annually), and lifecycle management.
• Champion the continuous improvement cycle by using data, customer feedback (including IVR surveys), and speech analytics to assess program effectiveness and recommend enhancements.
• Promote a knowledge-sharing culture across the organization by delivering training, communications, and awareness programs on KM tools and best practices.
• Collaborate with operational teams, IT, governance, Learning & Development, and other stakeholders to align KM strategy and support change initiatives.
• Manage relationships with external vendors and suppliers, supporting system enhancements, integrations (e.g., SSO, Azure groups), and contract negotiations.
• Design, develop, and manage innovative programs and solutions that meet organizational needs, using data and vendor selection processes (RFP) as required.
• Champion data-driven decision making and ensure actionable insight is shared with key leadership and executive stakeholders.
• Manage the team of knowledge champions in various locations.

Knowledge Manager

Program Manager

• Mobilizing the combined body of work for Commercial Excellence and Lead to Cash under a single operating program and with a common governance group.
• Development of a consolidated roadmap of activity with clear, commercial direction and priority setting
• Identifying and recommending operating and financial synergies to be achieved through integration; achieving buy-in from leadership on path to achieving synergy targets.
• Appropriate engagement with senior business leads and Operating Committee members
• Ideate, socialize and develop implementation strategy - Define vision, objectives, and scope, ensuring alignment with goals/business case for each transaction.
• Create and manage the program plan – Customizing and executing the playbook for each transaction, outlining timelines, resources, and deliverables.
• Identify and manage program risks – Proactive identification, management and mitigation of risks.
• Monitor program progress and performance – development and management of performance indicators (KPIs) to ensure alignment with plan and goals; identify and drive/influence resolution of delays/issues.
• Financial / budget management – in partnership with finance team(s), develop and manage budget and funding channels for maximum productivity
• Communication and stakeholder management - Keep stakeholders informed about program progress, risks, and issues.; Provide regular updates to executive teams and other stakeholders.

Product Manager

• Define the product features and conduct requirements analysis/design, as well as needs assessment
• Contribute to defining product vision, goals, success measures and roadmap for the team
• Accountable for the prioritization of user stories and the delivery of the final product
• Ensure alignment to the roadmap and strategic objectives set by the Product Line
• Leverage working knowledge of business systems, broader industry requirements, and practical implications of enhancements to support product priorities and integration with overall architecture platforms
• Undertake comprehensive analysis and detailed user requirements for features by exploring potential solutions, improvements to end-to-end customer experiences, and impacts on business process
• Measure team performance and identity risks and blockers and implement strategies to reduce risk and remove blockers as appropriate
• Use both qualitative and quantitative research to assess the value of products and features in line with proposition priorities
• Document requirements / user stories; gather input from a variety of internal stakeholders and external resources/stakeholders
• Engage legal, risk, compliance, information security, enterprise architecture and other key stakeholders to ensure adherence to internal controls and policies throughout the PDLC
• Assimilate complex detailed problems and translate them into easily digestible content or stories for cross-functional team members
• Update stakeholders and teams on the performance of products and use data to inform product recommendations and decisions
• Collaborate with stakeholders across the organization to drive the vision for specific product areas