Senior Account Manager
Equifax
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Job Level
About the role
- Identify, prospect, and develop new business opportunities within target markets
- Manage and grow relationships with existing clients, ensuring continued satisfaction and revenue retention
- Solicit, build, and maintain strong relationships with payroll companies, understanding their needs and challenges
- Develop and execute a clear sales and partnership strategy that aligns with business goals and market opportunities
- Lead contract negotiations, including terms, pricing, and service levels, in alignment with company objectives
- Develop and execute account plans that deliver on revenue targets and support business growth strategies
- Ensure knowledge & adherence to all data security protocols, privacy regulations (e.g., GDPR, CCPA, Canadian privacy laws), and compliance requirements related to handling sensitive payroll information
- Collaborate with internal teams (marketing, operations, finance, product and technology) to ensure seamless solutions delivery and system integration
- Prepare forecast, pipeline reports, and performance analysis to make informed sales decisions
- Represent the company at client meetings, industry events, and networking functions to strengthen our presence in the market.
Requirements
- Bachelor’s degree in business or related field
- 7+ years in sales and account management, ideally in B2B
- Excellent communication, presentation, and interpersonal skills to articulate complex solutions to diverse stakeholders, including senior leadership at payroll companies
- Bilingual (English & French) is considered an asset
- Strong negotiations and influencing skills, with the ability to close deals and build long-term partnerships
- Comfortable operating in a hybrid role that requires both independent initiatives and collaborative teamwork
- Able to manage diverse and complex issues independently
- Able to identify challenges, develop creative solutions, and adapt strategies in a dynamic market environment
- A strong drive to achieve and exceed sales and partnership targets.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales strategyaccount managementcontract negotiationpipeline reportingperformance analysisdata security protocolsprivacy regulationscompliance requirementsB2B salesrevenue targets
Soft skills
communication skillspresentation skillsinterpersonal skillsnegotiation skillsinfluencing skillsproblem-solving skillsadaptabilityindependent initiativecollaborative teamworkdrive to achieve targets
Certifications
Bachelor’s degree