EPTA GROUP

Customer Care Specialist, English-speaking

EPTA GROUP

full-time

Posted on:

Location Type: Hybrid

Location: Budapest • Hungary

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About the role

  • Provide top-quality support to our Croatian-speaking customers via phone and email
  • Manage service requests, schedule maintenance visits, and coordinate technician activities
  • Log and track cases accurately in our internal systems
  • Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
  • Collaborate across shifts to keep everything running seamlessly

Requirements

  • Near-native skills in English - but any additional language knowledge is considered as a plus: German, Italian, French, Spanish, Hungarian
  • Strong communication and problem-solving skills
  • Organized, detail-oriented, and proactive — even in busy moments
  • Comfortable working in a dynamic, multinational environment
  • Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
  • be located in Hungary or willing to relocate
  • Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most
Benefits
  • A clear path for career progression and internal mobility
  • Comprehensive onboarding and training
  • Daily use of your language skills in a meaningful role
  • A welcoming, stable workplace where your contributions make a difference
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillsproblem-solving skillsorganizeddetail-orientedproactiveenthusiasmcuriositycan-do attitude