
Partner Liaison
Epoch Concepts
full-time
Posted on:
Location Type: Remote
Location: Colorado • United States
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Salary
💰 $130,000 - $160,000 per year
About the role
- Serve as Epoch's primary relationship owner for Strategic Partners defined as Tier 1 partners and targeted emerging partners identified by leadership.
- Work with Sales and Leadership to maintain strategic initiatives and quarterly, review the Strategic Partner list based on current business priorities and growth targets.
- Own and manage partner deal registrations and pricing coordination for Strategic Partners in collaboration with Sales.
- Own distribution relationships, Rebate Incentive Agreements, and inform inside and outside sales teams of any new distribution alignment.
- Maintain continual engagement with partner contacts (calls, events, QBRs) and record all activities in Orbit.
- Act as the escalation point for partner issues across Sales, Marketing, Technology, and Service Delivery.
- Recommend and document the appropriate level of partnership for each partner using CRM/Orbit data, market intelligence, and field feedback.
- Drive Senior-to-Senior engagement planning and execution in coordination with Sales and Leadership.
- Attend pertinent meetings, tradeshows, and any other events as deemed important to the overall growth strategy.
- Define baseline requirements for each Epoch partner, including training, certifications, revenue expectations, and lead behaviors.
- Build and maintain Epoch Partner Levels and their associated benefits and obligations (e.g. Gold, Silver, Strategic).
- Enable emerging or underdeveloped manufacturers to build federal-ready channel programs (deal reg structure, pricing policy, compliance, GSA/FSS mapping, contract utilization).
- Drive partner participation in Epoch SKOs, Partner Advisory Boards, speaking engagements, and awards programs.
- Coordinate with Sales to target underdeveloped partner patches and increase breadth of field engagement.
- Partner with Marketing to design and execute co-branded campaigns, lead-sharing agreements, and MDF-backed activities.
- Align internal teams on partner strategies and ensure they meet partner training and engagement expectations.
- Raise and organize MDF opportunities from partners and make them visible internally.
- Stay in continual sync with MDF owners (Sales Leadership, Finance, Marketing) to align on priorities.
- Manage planning, logistics, and execution for MDF-funded efforts, ensuring alignment with partner strategy.
- Maintain that MDF spend strategy decisions stay with Epoch leadership, while enabling smooth execution.
- Maintain partner/distributer contact info, capabilities, engagement activities, and compliance status.
- Track engagement history, deal influence, and performance trends over time.
- Produce partner health scorecards and dashboards.
- Design and maintain partner incentive structures (SPIFs, lead-sharing rewards, co-marketing incentives) to drive desired behaviors.
- Implement clear joint pursuit agreements outlining responsibilities and expected outcomes on major opportunities.
- Run quarterly reviews with each key partner against defined goals.
Requirements
- 2+ years in partner/channel management
- MDF program management experience
- GSA/FSS and federal contracting familiarity
- Distributor relationship management experience
- Bring established and active relationships with partner contacts across the federal IT community
- Existing relationships with federal channel program managers, partner development managers and alliance leadership
- Federal Acquisition and Contracting knowledge – working knowledge of federal government acquisition vehicles and contracting processes; RFP award cycles, and how partners engage across Civilian, DOD, and/or Intelligence Community accounts.
- Ability to travel approximately 40% during peak seasons.
Benefits
- Healthcare Benefits (Medical, Dental, Vision and Prescription Drugs)
- Wellness program
- 401k with Company match
- Flexible Paid Time Off
- 12 Paid Holidays
- Life Insurance and Disability Coverage
- On site gym (Littleton facility)
- On-Going Training & Development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
partner/channel managementMDF program managementGSA/FSS familiarityfederal contractingdistributor relationship managementpartner incentive structurescontract utilizationdeal registrationpricing policyperformance trends
Soft Skills
relationship managementcommunicationcollaborationstrategic planningproblem-solvingengagementorganizationleadershipnegotiationevent coordination