Business Process Program Manager
Medtronic
PMP
Senior Director of Business Operations
Epicor
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Minnesota, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $340,000 per year
Job Level
Senior
Tech Stack
ERPETLSFDCTableau
About the role
- Set strategic direction, define roadmap, and provide day-to-day operational oversight for the systems used by the Business Ops, Finance, and Accounting organizations.
- Provide leadership, support, and guidance to the IT business systems team and manage a team of business analysts.
- Liaise with functional leaders to drive success of business outcomes, streamline operations, and identify improvement areas.
- Lead cross-functional meetings, pinpointing process and system bottlenecks, and providing feasible solutions to resolve issues and transform the business.
- Evaluate, select, and lead the implementation of new technologies in the CFO organization.
- Evaluate and improve system performance, utilization, and scalability.
- Proactively identify and recommend ways to improve quality and optimize processes for the organization within our business systems.
- Enable the delivery of consistent and reliable data and reporting.
- Maintain Salesforce and Epicor ERP system entity structure as well as integrated processes and systems.
- Be engaged in the oversight of issue resolution for business and finance systems.
- Partner with the IT organization to resolve issues and deliver projects that impact the business ops, finance, and accounting organizations.
- Partner with the SOX Compliance team to implement compensating/mitigating controls for high-risk areas.
Requirements
- 10+ years of progressive operations knowledge.
- 5+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types.
- Bachelor’s degree in Finance, Accounting, Information Technology, a related discipline, or significant direct work experience in these areas.
- Experience with project managing/implementing software.
- Experience with business intelligence.
- Proficient in the use and configuration of Salesforce.com.
- Operating knowledge of ERP programs and configuration (preferred).
- Experience with multinational corporations.
- Experience with self-service ETL/visualization tools (Tableau, Power BI, Alteryx).
Benefits
- Comprehensive health and wellness benefits designed to support your overall well-being.
- Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Comprehensive support for international relocations and permanent residency processes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementbusiness intelligenceSalesforce configurationERP programsself-service ETL toolsvisualization toolsTableauPower BIAlteryxsystem performance evaluation
Soft skills
leadershipteam managementoperational oversightcross-functional collaborationproblem-solvingprocess improvementcommunicationstrategic directionguidancestakeholder engagement
