Issue Management VP
Citi
Operations Administrator
Epic Staffing Group
full-time
Posted on:
Origin: • 🇵🇭 Philippines
Visit company websiteJob Level
Junior
About the role
- Support to Operations team with processes and procedures amongst all teams including process documentation, testing the process within the ATS and utilizing reporting to monitor how the process is working
- Analysis of reports monitoring our systems and processes to ensure functionality
- Provide timely support to the team for all support inquiries
- Special Projects as needed
- Collaborate with the Operations Team to maintain a clean database by reviewing and auditing all aspects of the ATS (reports, dashboards, contacts, lists, etc.)
Requirements
- 1-3 years of related experience
- Outstanding communication skills – both verbal and written with aptitude in problem-solving
- Experience in data collection, entry, and reporting with great attention to details and confidentiality
- Computer savvy with working knowledge of relevant software (ex: Salesforce, Microsoft Suite, Erecruit, etc.)
- Skilled knowledge of Excel reporting is highly desired
- Outstanding organizational and time management skills
- Communicates clearly, concisely, and professionally, verbally and in writing
- Adapts to the needs of the company by demonstrating flexibility
