Epic Staffing Group

Recruitment

• Participate in planning with team leadership to identify recruiting and sales strategies, client needs, and methods that will achieve the highest order fill rates.
• Provide input on the enhancement of systems, process flow, or benefits.
• Leverage the company database to further expand the network of qualified candidates through referrals and other channels.
• Utilize various channels, including job boards, social media, networking events, and employee referrals, to source potential candidates.
• Create and post job descriptions and advertisements to attract a diverse pool of candidates.
• Conduct interviews to assess candidates’ skills, experience, and cultural fit.
• Identify candidates' critical success factors by utilizing effective interview techniques, including behavioral and situational questions.
• Qualify candidates for open positions and submit to client facilities per submission guidelines.
• Manage the submission, interview, offer, negotiation, closing, and all administrative components involved in recruiting.
• Strategize with account managers to maximize interviews and offers, resulting in a higher submission-to-placement ratio.
• Negotiate all components of the candidate’s package while being mindful of individual and team gross margin goals.
• Extend offers of employment on behalf of the strategic business unit (SBU) to selected clinicians under the direction of the client facility and SBU leadership.
• Facilitate a smooth onboarding process for new hires, including coordinating start dates, preparing pre onboarding materials.
• Maintain strong communication with candidates via phone and email from the initial application throughout their assignment serving as a point of contact for employees, providing support and guidance.
• Work closely with contract employees to identify redeployment opportunities and facilitate transitions to new assignments.
• Ensure all recruitment activities comply with federal, state, and local employment laws and regulations.
• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).
• Stay informed on industry trends, innovative recruiting techniques, and competitor information to remain competitive in sales.
• Recommend enhanced recruitment strategies and new approaches to improve the efficiency and effectiveness of the department.

Recruiter

Business Development Rep

• Identify and pursue new business opportunities to expand the Strategic Business Unit’s market presence
• Build and maintain new client relationships and expand existing accounts
• Solicit, recruit, and evaluate potential new business focused on long-term SBU goals
• Act as liaison between the SBU, client facility staff, and internal implementation/service teams
• Maintain client contact lists, networks, and active industry conversations both in person and remote
• Lead pricing, negotiation of terms, contract negotiation, and closing of advantageous accounts
• Sell and build rapport with executive teams including Vice Presidents and C-Level Executives
• Create and maintain effective process and information flow between business development and other departments
• Monitor market conditions and competitor activity and provide feedback to management
• Work with departmental leaders to develop creative solutions for prospective clients
• Develop and implement strategic plans to meet division and company goals

Business Development Manager

Human Resources

• Support HR Manager by executing HR processes and ensuring seamless day-to-day HR operations
• Assist in onboarding, ensuring timely completion of new hire documentation, systems setup, access provisioning, and offboarding processes
• Maintain employee records and ensure data accuracy in HRIS and filing systems; conduct regular data validations
• Support hybrid work logistics, including onsite activities (transportation/accommodation) and compliance with work policies
• Oversee administration of employee benefits, support payroll coordination, and ensure accuracy of timekeeping records

HR Specialist

Manager

• Oversee the onboarding, integration, and ongoing engagement of internationally educated healthcare professionals
• Provide leadership and direction to the Candidate Relations team to ensure consistent processes and high-quality support
• Support the Director of Immigration and Operations in implementing processes, policies, procedures, and workflows
• Partner with International Operations leadership and placed healthcare professionals to strengthen collaboration and mitigate risks
• Serve as point of contact for escalated healthcare professional concerns and coordinate with internal stakeholders for resolution
• Track and document all escalations to identify recurring issues, patterns, and emerging trends
• Drive operational excellence and foster strategies that enhance satisfaction and support long-term retention of healthcare professionals

Candidate Relations Manager

Operations

• Support to Operations team with processes and procedures amongst all teams including process documentation, testing the process within the ATS and utilizing reporting to monitor how the process is working
• Analysis of reports monitoring our systems and processes to ensure functionality
• Provide timely support to the team for all support inquiries
• Special Projects as needed
• Collaborate with the Operations Team to maintain a clean database by reviewing and auditing all aspects of the ATS (reports, dashboards, contacts, lists, etc.)

Operations Administrator

Financial Planning and Analysis

• Execute day-to-day financial transactions for a Strategic Business Unit (SBU), ensuring accuracy and efficiency
• Support payroll and billing: process payroll submissions, enter payroll data, verify taxation, input expense reimbursements
• Manage accounts payable and receivable: set up client billing accounts, process invoices/payments/receipts, send bill reminders and contact clients
• Inventory and procurement: upload and maintain contracts, maintain inventory levels
• Reconcile bank statements and resolve discrepancies
• Utilize financial software and systems to perform tasks and generate reports

Recruiter

Business Development Manager

HR Specialist

Candidate Relations Manager

Operations Administrator

Financial Operations Specialist