Epic Staffing Group

Recruitment

• Participate in planning with team leadership to identify recruiting and sales strategies, client needs, and methods that will achieve the highest order fill rates.
• Provide input on the enhancement of systems, process flow, or benefits.
• Leverage the company database to further expand the network of qualified candidates through referrals and other channels.
• Utilize various channels, including job boards, social media, networking events, and employee referrals, to source potential candidates.
• Create and post job descriptions and advertisements to attract a diverse pool of candidates.
• Conduct interviews to assess candidates’ skills, experience, and cultural fit.
• Identify candidates' critical success factors by utilizing effective interview techniques, including behavioral and situational questions.
• Qualify candidates for open positions and submit to client facilities per submission guidelines.
• Manage the submission, interview, offer, negotiation, closing, and all administrative components involved in recruiting.
• Strategize with account managers to maximize interviews and offers, resulting in a higher submission-to-placement ratio.
• Negotiate all components of the candidate’s package while being mindful of individual and team gross margin goals.
• Extend offers of employment on behalf of the strategic business unit (SBU) to selected clinicians under the direction of the client facility and SBU leadership.
• Facilitate a smooth onboarding process for new hires, including coordinating start dates, preparing pre onboarding materials.
• Maintain strong communication with candidates via phone and email from the initial application throughout their assignment serving as a point of contact for employees, providing support and guidance.
• Work closely with contract employees to identify redeployment opportunities and facilitate transitions to new assignments.
• Ensure all recruitment activities comply with federal, state, and local employment laws and regulations.
• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).

Recruiter, Locums

Marketing Operations

• Own the full lifecycle communication strategy across email and text messaging channels, including campaigns that drive nurturing, onboarding, reactivation, and retention.
• Design and implement automated workflows and triggered communications that move leads and prospects efficiently through the marketing funnel.
• Establish and maintain tracking and attribution frameworks to ensure accurate measurement of engagement and conversions.
• Collaborate with cross-functional marketing partners to confirm that tracking, forms, and integrations function properly across all systems.
• Develop, test, and refine personalized and dynamic content to enhance message relevance and audience engagement.
• Oversee daily email and text operations, including campaign setup, list management, scheduling, and execution.
• Align lifecycle initiatives with overall lead generation and content strategies to maintain cohesive messaging across channels.
• Partner with marketing leadership to develop reporting dashboards that measure campaign effectiveness and conversion performance.
• Analyze campaign results to generate insights and recommendations for optimizing funnel performance.
• Conduct testing to continuously improve campaign productivity, deliverability, and engagement.
• Monitor program outcomes and adjust strategies to enhance overall effectiveness and return on investment (ROI).
• Serve as a subject matter expert on marketing automation tools and lifecycle campaign setup processes.
• Manage audience lists and segmentation across multiple systems to ensure accurate targeting and messaging.

Marketing Automation Specialist

• Participate in planning with team leadership to identify recruiting strategies, client needs, and methods that achieve the highest fill rates, while providing input on system enhancements and process improvements.
• Source potential candidates through the company database, job boards, social media, networking events, and referrals, expanding the network of qualified talent.
• Conduct interviews to assess candidates’ skills, experience, cultural fit, and critical success factors using behavioral and situational techniques, then qualify and submit candidates per client and RPO guidelines.
• Manage the full recruiting lifecycle, including submission, interview coordination, offer development, negotiation, closing, and all related administrative components, while maintaining strong communication with candidates from application through placement.
• Negotiate compensation packages with consideration for individual and team gross margin goals and extend offers of employment on behalf of the client.
• Maintain accurate ATS records and ensure all recruitment activities comply with federal, state, and local employment laws and regulations.
• Support large-scale, high-volume recruiting programs by leveraging expertise in RPO delivery, ATS management, process optimization, and event-based hiring.
• Provide day-to-day leadership and coaching to recruiting teams, promoting accountability, ownership, and adherence to SOPs and client processes.
• Partner closely with internal and external leadership on key initiatives, project planning, and process enhancements, applying strategic, data-driven insights to drive efficient hiring and continuous improvement.
• Build and sustain strong, consultative client relationships and proactively identify and resolve challenges while influencing outcomes and adapting to diverse client needs.
• Stay informed on industry trends, innovative recruiting techniques, and competitor activity, recommending enhancements to recruitment strategies and overall departmental effectiveness.
• Travel approximately four weeks over a three-month period, to support client hiring events, special projects, and team initiatives.

Talent Acquisition Partner

Financial Planning and Analysis

• Collaborate with team to process and review accurate and timely submission of payroll information by collecting, calculating, and entering data for external employees.
• Input and review expense reimbursements.
• Verify and review proper taxation of employees.
• Set up client billing accounts, including collaborating with teams to obtain purchase orders for billing accuracy.
• Ensure timely and accurate processing of invoices, payments, and receipts.
• Facilitate payment of invoices due by sending bill reminders and contacting clients.
• Upload and maintain contracts.
• Maintain and manage inventory levels.
• Reconcile bank statements and resolve discrepancies.
• Utilize financial software and systems to perform tasks and generate reports.

Financial Operations Specialist, Billing

• Support the recruitment team with employment-related research and general administrative tasks throughout the hiring process.
• Assist with the screening and initial outreach to candidates to help assess qualifications and interest, as needed.
• Maintain accurate and up-to-date candidate information in the applicant tracking system (ATS), including contact details, notes, and relevant preferences.
• Coordinate and schedule candidate interviews or introductions as needed.
• Participate in cross-training initiatives and provide flexible support across recruitment or operational teams.
• Contribute to special projects or assignments as needed.
• Support the onboarding and training of new team members and assist with reviewing work outputs, as assigned.
• Help address and resolve issues or escalations, as appropriate.
• May serve as a backup in the absence of a supervisor or manager.

Recruiting Coordinator

• Participate in planning with team leadership to identify recruiting and sales strategies, client needs, and methods that will achieve the highest order fill rates.
• Provide input on the enhancement of systems, process flow, or benefits.
• Leverage the company database to further expand the network of qualified candidates through referrals and other channels.
• Utilize various channels, including job boards, social media, networking events, and employee referrals, to source potential candidates.
• Create and post job descriptions and advertisements to attract a diverse pool of candidates.
• Conduct interviews to assess candidates’ skills, experience, and cultural fit.
• Identify candidates' critical success factors by utilizing effective interview techniques, including behavioral and situational questions.
• Qualify candidates for open positions and submit to client facilities per submission guidelines.
• Manage the submission, interview, offer, negotiation, closing, and all administrative components involved in recruiting.
• Strategize with account managers to maximize interviews and offers, resulting in a higher submission-to-placement ratio.
• Negotiate all components of the candidate’s package while being mindful of individual and team gross margin goals.
• Extend offers of employment on behalf of the strategic business unit (SBU) to selected clinicians under the direction of the client facility and SBU leadership.
• Facilitate a smooth onboarding process for new hires, including coordinating start dates, preparing pre onboarding materials.
• Maintain strong communication with candidates via phone and email from the initial application throughout their assignment serving as a point of contact for employees, providing support and guidance.
• Work closely with contract employees to identify redeployment opportunities and facilitate transitions to new assignments.
• Ensure all recruitment activities comply with federal, state, and local employment laws and regulations.
• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).
• Stay informed on industry trends, innovative recruiting techniques, and competitor information to remain competitive in sales.
• Recommend enhanced recruitment strategies and new approaches to improve the efficiency and effectiveness of the department.

Recruiter

Business Development Rep

• Identify and pursue new business opportunities to expand the Strategic Business Unit’s market presence
• Build and maintain new client relationships and expand existing accounts
• Solicit, recruit, and evaluate potential new business focused on long-term SBU goals
• Act as liaison between the SBU, client facility staff, and internal implementation/service teams
• Maintain client contact lists, networks, and active industry conversations both in person and remote
• Lead pricing, negotiation of terms, contract negotiation, and closing of advantageous accounts
• Sell and build rapport with executive teams including Vice Presidents and C-Level Executives
• Create and maintain effective process and information flow between business development and other departments
• Monitor market conditions and competitor activity and provide feedback to management
• Work with departmental leaders to develop creative solutions for prospective clients
• Develop and implement strategic plans to meet division and company goals

Business Development Manager

Human Resources

• Support HR Manager by executing HR processes and ensuring seamless day-to-day HR operations
• Assist in onboarding, ensuring timely completion of new hire documentation, systems setup, access provisioning, and offboarding processes
• Maintain employee records and ensure data accuracy in HRIS and filing systems; conduct regular data validations
• Support hybrid work logistics, including onsite activities (transportation/accommodation) and compliance with work policies
• Oversee administration of employee benefits, support payroll coordination, and ensure accuracy of timekeeping records

HR Specialist

Manager

• Oversee the onboarding, integration, and ongoing engagement of internationally educated healthcare professionals
• Provide leadership and direction to the Candidate Relations team to ensure consistent processes and high-quality support
• Support the Director of Immigration and Operations in implementing processes, policies, procedures, and workflows
• Partner with International Operations leadership and placed healthcare professionals to strengthen collaboration and mitigate risks
• Serve as point of contact for escalated healthcare professional concerns and coordinate with internal stakeholders for resolution
• Track and document all escalations to identify recurring issues, patterns, and emerging trends
• Drive operational excellence and foster strategies that enhance satisfaction and support long-term retention of healthcare professionals

Candidate Relations Manager

Operations

• Support to Operations team with processes and procedures amongst all teams including process documentation, testing the process within the ATS and utilizing reporting to monitor how the process is working
• Analysis of reports monitoring our systems and processes to ensure functionality
• Provide timely support to the team for all support inquiries
• Special Projects as needed
• Collaborate with the Operations Team to maintain a clean database by reviewing and auditing all aspects of the ATS (reports, dashboards, contacts, lists, etc.)

Operations Administrator

• Execute day-to-day financial transactions for a Strategic Business Unit (SBU), ensuring accuracy and efficiency
• Support payroll and billing: process payroll submissions, enter payroll data, verify taxation, input expense reimbursements
• Manage accounts payable and receivable: set up client billing accounts, process invoices/payments/receipts, send bill reminders and contact clients
• Inventory and procurement: upload and maintain contracts, maintain inventory levels
• Reconcile bank statements and resolve discrepancies
• Utilize financial software and systems to perform tasks and generate reports