EPIC Health - Exclusive Physicians | Integrated & Comprehensive

Inside Sales Representative

EPIC Health - Exclusive Physicians | Integrated & Comprehensive

full-time

Posted on:

Location Type: Office

Location: Southfield • Missouri • United States

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Job Level

Junior

Tech Stack

Unity

About the role

  • Conduct outbound sales calls, emails, and follow-up outreach to qualified leads and prospects across multiple healthcare business lines
  • Present and explain Unity’s self-funded insurance solutions and Kindred’s Direct Primary Care model to businesses, organizations, and individuals
  • Engage prospects in consultative conversations to uncover needs, qualify opportunities, and guide them to the right Epic solution
  • Convert inbound leads and referrals into booked appointments, proposals, or enrollments, depending on the line of business
  • Manage a high volume of daily activities, including outbound calls, scheduled appointments, pipeline updates, and follow-ups
  • Track all interactions and sales progress in the CRM to ensure accurate data entry and pipeline visibility
  • Build and maintain a strong pipeline through cold calling, warm calling, networking lists, digital leads, and company-provided prospecting tools
  • Present solutions virtually or by phone, moving prospects from early-stage interest to proposals or enrollment discussions
  • Follow structured sales workflows to ensure timely follow-up and maximize conversion
  • Work closely with the BPO Team Lead, Director of BPO, and Unity/Kindred leadership to move deals efficiently through the sales funnel
  • Partner with marketing, community outreach, and outside sales teams for lead hand-offs and coordinated sales efforts
  • Support appointment-setting for larger enterprise, municipal, or strategic opportunities when needed
  • Provide feedback on lead quality, objection trends, and market insights to refine scripts and sales approaches
  • Participate in ongoing sales training, role plays, and certification initiatives across all Epic BPO programs

Requirements

  • 1–3+ years of inside sales or call-center sales experience (healthcare, insurance, or benefits sales preferred)
  • Strong communication skills, professional phone presence, and consultative selling ability
  • Comfort with high outbound call volume and activity-based performance metrics
  • Experience selling solutions, ideally in a regulated or service-based environment
  • Ability to learn and confidently explain healthcare and insurance concepts with training
  • CRM experience and strong organizational skills to manage a sales pipeline effectively
  • Motivated, competitive, and eager to grow into advanced sales or leadership roles as the BPO scales
Benefits
  • Competitive base pay plus commission structure
  • Clear career pathways into Team Lead, Outside Sales, or BPO leadership roles
  • Ongoing training in healthcare sales, insurance solutions, and direct primary care models
  • A growing, stable healthcare ecosystem with multiple product lines to sell
  • Onsite, team-oriented work environment with strong leadership support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inside salescall-center salesconsultative sellingsales pipeline managementCRM experiencesales workflowslead qualificationobjection handlingappointment settingsales training
Soft Skills
strong communication skillsprofessional phone presenceorganizational skillsmotivatedcompetitiveeager to growconsultative conversationsfeedback provisionteam collaborationadaptability