Enviri

Manager

• Developing and implementing change management strategies
• Working closely with leadership, project teams, and business units
• Developing comprehensive change management deliverables
• Identifying and engaging key stakeholders
• Developing and executing clear communications plans
• Analyzing the potential impact of changes
• Supporting the design and delivery of training programs
• Monitoring progress and tracking key metrics

Change Management Manager

Account Manager

• Acquires new customers by meeting or exceeding goals for growth objectives via telephone/video and periodic sales calls and presentations.
• This interaction includes the entire sales cycle from prospecting, maintenance (minimum 12 months from first invoice), proposals, contracts, price increases, cancellations and contract renewals.
• Build relationships with new customers while growing the revenue and profits through service changes, cross-selling and price increases.
• Implement sales strategies to maximize revenue and profits through maintenance and penetration of all assigned customers.
• Resolve problems and coordinate customer needs with Operations and/or Customer Experience group.
• Works as liaison between customers and accounts payable department for collection of receivables when requested.
• Actively participate in Regional Sales Meetings and overall regional strategies.
• Sell in a highly consultative manner, with ability to articulate the company value-proposition and the benefits of working with Clean Earth brand over other traditional waste services companies and direct competition.
• Create presentations for key sales prospects.
• Coordinate the development of sales objectives, territory and account selling strategies and ensures their execution.
• Completes territory forecasts
• Respond and implement all steps to win incoming leads matching the revenue value outlined for this role.
• Make daily calls on new prospects within territory geography, along with identifying leads via a variety of internet websites, networking, key vendors and peers within local and national organizations.
• Monitor and communicate sales performance against goals through approved performance metrics.
• This is a hunter role, but also include a short time period for farming new accounts (minimum of 12 months) to sell deeper and offer additional Clean Earth services.
• Perform other reasonably related tasks assigned by management.

Associate Account Manager

• Responsible for expanding the Company’s business within pre-assigned territories
• Achieving sales goals through acquisition of new customers and expansion of product line within existing customer base
• Develop and target regional accounts and prospects in conjunction with the Director of National Accounts
• Maintain current customers and acquire new customers by meeting or exceeding goals for territory revenue, growth objectives, account retention and customer service functions
• Build relationships with current customers while growing revenue and profits
• Communicate regulatory compliance issues to customers
• Implement sales strategies to maximize revenue and profits
• Assist with coordination and implementation of Regional and National account sales activities
• Monitor and communicate sales performance against goals

National Account Manager

Sales

• Responsible for the marketing of slag aggregates for construction applications in the commercial, industrial and residential sector
• Direct sales efforts to new and existing accounts in a large multi-state territory
• Work closely with contractors, government agencies, engineering firms, and municipalities
• Establish relationships with customers and enhance the reputation and presence of Harsco
• Promote Harsco’s aggregate products in a professional manner with a commitment to strategic growth goals
• Achieve sales objectives for assigned territories
• Formulate and execute a sales & marketing plan for each territory
• Proactively promote aggregate products, identify new products and markets
• Monitor relevant competitor activity and recommend necessary actions

Aggregate Sales Manager

Customer Support

• Serve as the primary relationship owner for assigned territory accounts
• Engage with customer to understand their needs/preferences and ensure we deliver accordingly as an organization
• Manage account performance against territory quota and roster metrics
• Conduct regular customer business reviews and present strategic insights cross-functionally
• Proactively reduce churn and identify opportunities to expand service offerings
• Quote accounts using the existing price book and strategic account approach
• Answer customer questions and address concerns in an effective and timely manner
• Monitor account health through analytics and proactive engagement
• Drive lifecycle management for profiles, contracts, AR status, and onboarding of new accounts
• Collaborate with CX Specialists to ensure order completeness and fulfillment
• Partner with regional Territory Account Managers (TAMs) to generate new profiles and communicate approval status
• Escalate service issues using the customer complaint tool and ensure closed-loop resolution
• Generate actionable customer and performance reports to support operational and financial goals
• Track customer satisfaction and monitor account performance
• Mentor team members as assigned by management
• Lead team huddles and meetings as requested
• Perform other related tasks as assigned

Change Management Manager

Associate Account Manager

National Account Manager

Aggregate Sales Manager

Customer Experience Account Manager