Enterprise Bot

Growth Marketing

• Develop, test, and optimize high-converting landing pages for EBOO
• Design and run A/B and multivariate tests (copy, design, CTAs, pricing)
• Manage and scale paid acquisition channels such as Google Ads (Search & Display), LinkedIn Ads, Meta Ads, Paid content platforms
• Improve lead quality and reduce CAC for the US market
• Build and manage paid content funnels (webinars, gated assets, case studies)
• Collaborate with product and sales to refine messaging and ICP targeting
• Own analytics, reporting, and growth KPIs (CPL, CAC, Conversion, ROI)
• Identify new growth opportunities and run rapid experiments

Growth & Acquisition Specialist, SaaS, US Market

Financial Planning and Analysis

• Drive monthly MIS, financial reporting, and management dashboards
• Lead budgeting, forecasting, and variance analysis
• Monitor revenue, cost structures, margins, and cash flow
• Build financial models to support business decisions
• Work closely with leadership on strategic planning and financial insights
• Track SaaS metrics (ARR, MRR, churn, CAC, etc.)
• Manage invoicing, collections, and working capital cycles
• Ensure statutory compliance (GST, TDS, audits, etc.)
• Identify inefficiencies and recommend process improvements

Financial Operations Specialist

Customer Success Manager

• Ready to be the superhero our customers need? As a Customer Success and Project Manager at our conversational AI company, you won’t just manage customer accounts — you’ll guide them through the entire lifecycle: from discovery and implementation to measurable success with our AI solutions.
• Onboarding Navigator: Guide new customers confidently into our world of AI/SaaS solutions. Ensure a smooth start with clear implementation roadmaps, milestones, and KPIs.
• Solution Implementer: Work closely with customers and internal teams to configure conversational AI bots, automation workflows, and integrations—aligned with customers’ specific use cases and business objectives.
• Testing & QA Advocate: Coordinate and oversee UAT (User Acceptance Testing), ensure bot quality, troubleshoot issues, and guide customers through test iterations until solutions meet agreed standards.
• Optimization Partner: Continuously monitor bot performance and customer feedback. Recommend improvements, automation optimizations, and best practices to increase efficiency and ROI.
• Engagement Conductor: Keep customer relationships active and proactive. Conduct regular business reviews, analyze performance reports, and ensure customers achieve their goals.
• Relationship Architect: Build strong, long-term relationships as the foundation for trust, success, and mutual growth.
• Adoption Catalyst: Conduct training, enablement workshops, and produce documentation to empower customer teams to use our tools effectively and independently.
• Feedback Loop Coordinator: Translate customer feedback and needs into concrete action items and collaborate closely with product and engineering teams to evolve our solutions.
• Growth Scout: Work with Sales to identify renewal, expansion, and upsell opportunities and drive mutual growth.

Customer Success Manager, Project Manager

Solutions Engineer

• Design and implement end-to-end conversational AI architectures across chat, email, voice, agent assist, and automation workflows.
• Architect scalable, production-grade integrations between AI platforms and enterprise ecosystems.
• Integrate AI solutions with contact center platforms (e.g., Genesys Cloud / Engage), CRM systems (Salesforce, Microsoft Dynamics), ITSM tools (ServiceNow, BMC Remedy), and collaboration tools (Microsoft Teams, Outlook, O365).
• Connect solutions to telephony providers, IVR systems, voice streaming services, and audiohook pipelines.
• Implement integrations with messaging channels such as WhatsApp and email gateways.
• Build and maintain robust API-based integrations (REST, webhooks, OAuth2, JSON).
• Translate business requirements into scalable, production-ready technical architectures.
• Troubleshoot complex integration issues across distributed systems.
• Work directly with client IT teams, solution architects, CRM administrators, and technical project leads to design and implement solutions that meet enterprise requirements.
• Lead technical workshops and solution discussions with client engineering and architecture teams.
• Collaborate internally with Project Managers and Customer Success Managers to deliver projects successfully.
• Continuously improve internal implementation frameworks, deployment standards, and technical best practices.

Enterprise Bot

Growth & Acquisition Specialist, SaaS, US Market

Financial Operations Specialist

Customer Success Manager, Project Manager

AI Solutions Engineer

AI Solutions Engineer