Ensemble Health Partners

Financial Planning and Analysis

• Lead and perform comprehensive financial due diligence on healthcare-related transactions, including analyzing historical financial statements, payroll, and accounts payable extracts
• Build and maintain a strong relationship with clients throughout the financial due diligence process to validate data, review assumptions, and provide a foundation for the final pricing proposal
• Develop and refine pricing templates and proposals with partnership from cross-functional teams across operations, information technology, and human resources
• Support customer integration process post execution, including reconciling costs to model, reviewing operational plans, tracking project progress and identifying risks
• Support monthly reporting analysis for all clients to review financial performance and discuss any margin improvement and risk mitigation initiatives
• Assist with the growth of the financial due diligence practice, including developing training materials and proposals

Senior Financial Pricing Analyst

Director

• Provides vision, leadership and operational oversight for on-site Patient Access staff within a specific hospital or market.
• Will provide direction to all admitting and registration teams across all entry points.
• Organizes functions through establishing clear accountabilities, delegation of duties and appropriate departmentalization without creating silos.
• Develops and maintains an effective, visible and well-respected team by selecting, evaluating, coaching and managing the performance of qualified professionals.
• Negotiates and recruits with other department managers the need for cross training and support in their areas as necessary.
• Promotes team-building relationships in all areas of responsibility.
• Works in a collaborative manner with all managers/team leaders to ensure a successful and compliant revenue cycle process.
• Accountable for a comprehensive and effective communication strategy within the facility and/or market that promotes Employee Engagement, which includes enhanced employee productivity and morale.
• Communication style should promote a common understanding of the facility / market, vision, strategy and accountabilities.
• Promotes a culture of two-way communications and creates opportunities for staff participation.
• Determines appropriate staffing levels, monitors compensation and strengthens recruiting and retention process.
• Directs hiring and training for leadership and patient access staff.
• Manages the budget.
• May be required to perform other job-related duties as requested.

Director II, Patient Access

QA Engineer

• auditing Patient Access calls, accounts, and work queues to ensure compliance and consistency to policy and procedure
• monitoring the quality audit tool and process and ensures accurate record keeping and audit scoring and system documentation
• identifying trends and recommend quality and training needs of the department
• partnering with the leadership team to monitor, record and provide individual performance reporting for training/coaching purposes
• ensuring monthly quality scorecards are completed accurately and adhere to department standards and established metrics for quality
• collaborating with Patient Access leadership to remain updated on any new policy and procedure changes
• provide routine calibrations with the associates to further explain the score

Patient Access Quality Assurance Coordinator

Manager

• Responsible for planning, developing, organizing, and managing the Patient Access department
• Responsible for performance and effectiveness of department(s)
• Coaching and development of all staff performing these functions
• Implementing short and long-term plans and objectives to improve customer service and collect quality information
• Provide leadership and contribute to the revenue cycle and organizational goals
• Manage the operations for the admitting, registration, and financial services departments
• Assigning accurate MRNs
• Completing medical necessity/compliance checks
• Providing proper patient instructions
• Collecting insurance information
• Managing Financial Service Representatives
• Ensuring proper accounting processes are followed
• Developing and managing departmental staffing needs
• Preparing monthly reports as requested
• Establishing departmental goals with the staff to optimize performance and meet organizational goals
• Collecting, interpreting, and communicating performance data using various tools and systems
• Working with internal and external customers to make key decisions impacting the organization or individual patients

Manager, Patient Access

Counselor

• Perform benefit education and validation
• Conduct face to face review of inpatient benefits
• Handle accurate verification and calculation of patient liabilities
• Assess patient insurance and financial information
• Make follow-up phone calls to patients concerning payments
• Assist in the registration of patients at the time of service

Financial Counselor

Accounts Receivable

• Support the designated leadership team in Revenue Cycle in the selection, direction and development of Accounts Receivable department team members
• Assist team members with problematic claims and answer questions regarding operational processes
• Responsible for performance and effectiveness of the department's staff
• Develop short and long-term plans and objectives to improve revenue and manage overall payment and denials trends
• Work with insurance companies to identify reasons for denied payment for services
• Collaborate with peers in Coding and Billing to identify, correct, and reduce denials trends

Manager, Accounts Receivable

Affiliate Manager

• Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
• Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
• Serve as the primary liaison for assigned client physician practices, managing relationships and ensuring collaboration with revenue cycle goals.
• Evaluate, support, and drive the implementation of enhanced front-end processes impacting the physician revenue cycle.
• Identify gaps in client support/performance and propose solutions to drive performance improvement.
• Conduct root cause analysis and deliver actionable recommendations tailored to client needs.
• Deliver educational content to practice staff based on performance insights.
• Monitor client KPIs and develop status reports of Client Performance, Exceptions, and Deliverables.
• Build relationships and organizational alignment, influence decisions, engage onsite operational teams, provide onsite presence and drive results.
• Partner with Pre-Access and other revenue cycle teams to resolve acute issues arising from work performed within the client physician practices and recommend and assist with implementing sustainable solutions.
• Facilitate client meetings to review revenue cycle operations performance and opportunities for improvement.
• Maintain deep understanding of Client Delivery policies and procedures.
• Lead and mentor others including other partners, practice managers and practice staff fostering a culture of accountability, collaboration, and continuous improvement.
• Delegate and oversee projects, ensuring timely execution and alignment with strategic objectives.
• Assist with onboarding of new Client and Client Delivery leaders.
• Represent the client delivery department in client physician practice meetings, demonstrating executive presence and strategic acumen.

Practice Performance Partner

Data Engineer

• Design, build, and optimize scalable data pipelines and API integrations to support increasing data volume and complexity.
• Translate business and product needs into technical solutions and delivery plans that provide frequent, high‑quality value.
• Contribute to engineering excellence through code reviews, hands‑on design, and adoption of best practices.
• Implement data quality, monitoring, and reliability processes to ensure trusted production data across the organization.
• Recommend and apply architectural patterns that enhance performance, scalability, and alignment with enterprise platforms.

Full-stack Engineer

• Design, develop, test, deploy, monitor, and continuously improve high-quality software solutions using modern engineering practices.
• Build scalable, maintainable, and reusable components, patterns, frameworks, and tooling addressing cross-cutting needs across multiple delivery teams.
• Collaborate with product and design teams to translate product concepts into technical designs and incremental deliverables.
• Partner with architecture to establish, document, and advocate for technical standards, design patterns, and best practices.
• Participate in and help lead technical design sessions, spike investigations, and architecture reviews.
• Engage in code reviews ensuring code quality and promote best practices.

Staff Software Engineer

Insurance

• support the Insurance Authorization Specialist I and II roles
• perform insurance authorization and verification
• assist with mentoring and training new members of the team

Senior Insurance Authorization/Verification Specialist

• Provide financial counseling services to clients/patients
• Assist clients with understanding their financial options
• Collaborate with healthcare teams to provide support

Financial Counseling Specialist

Vice President

• Serve as the executive for assigned clients, building trusted relationships with C‑suite and senior client leaders
• Own overall client satisfaction, retention, and long‑term partnership success
• Lead executive‑level communications, business reviews, and ongoing strategic alignment conversations
• Drive achievement of contractual, operational, and financial performance metrics across revenue cycle domains
• Analyze trends, KPIs, and root‑cause issues; partner with internal leaders to develop and execute corrective action plans
• Ensure visibility, transparency, and accountability around performance outcomes
• Collaborate across front‑end, mid‑cycle, and back‑end operational leaders to ensure cohesive delivery
• Lead through influence rather than direct authority, coordinating cross‑functional teams to drive results
• Provide oversight during client onboarding, go‑lives, and major transformational initiatives
• Travel approximately 50% nationwide to client sites
• Represent the organization professionally and confidently in executive and operational forums
• Coach, mentor, and support Partnership Success leaders and client‑aligned operational executives as appropriate.
• Reinforce partnership best practices, leadership behaviors, and a strong client‑first mindset.

AVP, Client Delivery

Security Engineer

• Develop and drive the cybersecurity strategy by defining security requirements and developing secure cloud architectures
• Perform Information Assurance (IA) verification and audits
• Design and oversee the implementation of security measures to protect digital assets, networks, and systems from malicious attacks
• Assess risks and vulnerabilities, investigate security breaches, create policies to protect sensitive data and evaluate adherence to industry best-practices
• Create and lead program-level playbooks and governance structures for cybersecurity operations
• Develop and implement policies and standards to govern cybersecurity operations
• Promote a culture of continuous improvement through employee education and awareness and internal/external stakeholder engagement.

Principal Architect, Cybersecurity

Operations

• Own the end to end strategy, intake, and governance for third party recruiting vendors
• Lead TA support for the organization’s immigration program
• Build, document, and maintain TA standard operating procedures across the recruiting lifecycle
• Serve as TA’s primary partner to HRTS and Workday teams
• Own the TA reporting point of contact function
• Act as the TA Compensation Champion in partnership with HR and Compensation teams
• Partner with TA leadership and Compliance to identify, prevent, and respond to fraudulent applicant activity
• Serve as TA’s lead for AI and automation initiatives
• Lead and support change management efforts for TA initiatives

Talent Acquisition Project and Operations Manager

• Perform benefit education and validation face-to-face
• Verify and calculate patient liabilities
• Collect patient payments, including co-pays and deductibles
• Assess patient insurance and financial information
• Facilitate daily inhouse call reviews
• Complete pre-registration and registration tasks
• Monitor missed collection opportunities