Ensemble Health Partners

Practice Performance Partner

Ensemble Health Partners

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
  • Serve as the primary liaison for assigned client physician practices, managing relationships and ensuring collaboration with revenue cycle goals.
  • Evaluate, support, and drive the implementation of enhanced front-end processes impacting the physician revenue cycle.
  • Identify gaps in client support/performance and propose solutions to drive performance improvement.
  • Conduct root cause analysis and deliver actionable recommendations tailored to client needs.
  • Deliver educational content to practice staff based on performance insights.
  • Monitor client KPIs and develop status reports of Client Performance, Exceptions, and Deliverables.
  • Build relationships and organizational alignment, influence decisions, engage onsite operational teams, provide onsite presence and drive results.
  • Partner with Pre-Access and other revenue cycle teams to resolve acute issues arising from work performed within the client physician practices and recommend and assist with implementing sustainable solutions.
  • Facilitate client meetings to review revenue cycle operations performance and opportunities for improvement.
  • Maintain deep understanding of Client Delivery policies and procedures.
  • Lead and mentor others including other partners, practice managers and practice staff fostering a culture of accountability, collaboration, and continuous improvement.
  • Delegate and oversee projects, ensuring timely execution and alignment with strategic objectives.
  • Assist with onboarding of new Client and Client Delivery leaders.
  • Represent the client delivery department in client physician practice meetings, demonstrating executive presence and strategic acumen.

Requirements

  • 5-7 years of experience in a physician/healthcare environment
  • Clear understanding of the revenue cycle operations in a physician practice
  • Strong analytical skills with proficiency in data visualization and KPI reporting
  • High-level communication and presentation skills
  • Proficiency in Microsoft Office Suite and multiple EHR platforms
  • Emotional intelligence and ability to lead through change
  • Ability to travel as needed to client sites
Benefits
  • We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always.
  • We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data visualizationKPI reportingrevenue cycle operationsroot cause analysisperformance improvementproject managementclient performance monitoringeducational content deliveryprocess implementationanalytical skills
Soft Skills
emotional intelligencehigh-level communicationpresentation skillsleadershipcollaborationcreativityaccountabilityinfluencerelationship managementstrategic acumen