Senior Director of Sales Training and Operations – House Calls
Ennoble Care
full-time
Posted on:
Location Type: Remote
Location: Kansas • Maryland • United States
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Salary
💰 $170,000 per year
Job Level
About the role
- Recruit, hire, and onboard house calls marketers and business development professionals (community liaisons) to build referral partnerships.
- Develop comprehensive training programs for new and existing marketing staff on house calls services, target markets, and sales methodologies.
- Implement performance management systems, including goal setting, regular coaching, and performance reviews.
- Establish territory assignments and coverage models to optimize market penetration.
- Build and maintain strategic relationships with regional health systems, medical groups, and enterprise clients.
- Develop partnerships with Medicare Advantage plans, Medicaid managed care organizations, and commercial insurance providers.
- Cultivate relationships with senior living communities, assisted living facilities, and continuing care retirement communities.
- Establish connections with physician practices, specialty clinics, and hospital discharge planning teams.
- Represent Ennoble Care at regional healthcare conferences, medical society meetings, and industry events.
- Oversee sales reporting and analytics functions with support from the data analytics team.
- Utilize key performance indicators (KPIs) and dashboards to track marketing team performance, pipeline health, and conversion rates.
- Analyze market trends, referral patterns, and competitive intelligence to inform strategic decisions.
- Create regular reporting cadences for executive leadership on sales performance, market opportunities, and growth projections.
- Implement CRM systems and sales tracking tools to optimize lead management and follow-up processes.
- Drive consistent achievement of quarterly and annual revenue targets for the house calls division.
- Recommend pricing strategies and contract structures that ensure profitable growth.
- Monitor market trends, competitive landscape, and customer feedback to inform strategic decisions.
- Collaborate with clinical leadership to ensure service delivery capabilities align with sales commitments.
- Partner with Clinical Operations to ensure seamless service delivery and client satisfaction.
- Work closely with Marketing to develop lead-generation campaigns and sales-enablement materials.
- Coordinate with Finance on contract terms, pricing models, and revenue recognition.
- Collaborate with Quality and Compliance teams to maintain regulatory adherence and clinical standards.
Requirements
- 7+ years of sales leadership experience in house calls, home health, assisted living, long-term care, or skilled nursing facilities.
- House calls or home-based medical services experience strongly preferred.
- Proven track record of recruiting, training, and managing sales/marketing teams.
- Experience in performance management, coaching, and professional development of sales professionals.
- Demonstrated success building relationships with healthcare executives, medical directors, and facility administrators.
- Background in post-acute care settings and understanding of referral-based business models.
- Deep knowledge of house calls service delivery models and market dynamics (ideal).
- Understanding of home health, assisted living, skilled nursing, or long-term care sales processes and referral patterns.
- Familiarity with Medicare, Medicaid, and managed care reimbursement for home-based services.
- Knowledge of healthcare regulations affecting home-based medical practices and provider operations.
- Experience with senior living communities, continuing care retirement communities, and post-acute care facilities.
- Education: Bachelor's degree, MBA, or advanced degree in healthcare administration, business, or related field preferred.
Benefits
- Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
- Paid Time Off
- Paid Office Holidays
- Paid Sick Time
- 401(k) with up to 3% company match
- Referral Program
- Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales leadershiprecruitingtrainingperformance managementcoachingsales reportingdata analyticsCRM systemspricing strategiescontract structures
Soft Skills
relationship buildingstrategic thinkingcommunicationcollaborationcoachingprofessional developmentgoal settinganalytical skillsproblem solvingexecutive reporting
Certifications
Bachelor's degreeMBAadvanced degree in healthcare administrationadvanced degree in business