Ennoble Care

Recruitment

• Create and maintain Job Posting through an Applicant Tracking System and across several Job Boards such as Indeed, Zip Recruiter, and Linked-In.
• Initiate communication and follow-up with applicants for each job posting in a timely manner.
• Represent the company in a positive manner during all interactions with applicants.
• Review resumes and CVs for all applicants to determine qualifications for open positions.
• Schedule and conduct phone screens for all qualified applicants.
• Take detailed notes during each step of the recruitment process in the Applicant Tracking System.
• Recommend, and schedule qualified applicants for all necessary interviews including frequent follow-up and touch points.
• Act as liaison between management and applicants during the recruiting process.
• Answer any questions from applicants pertaining to the hiring process/job duties/details on the company.
• Create and send personalized hire offers to selected applicants.
• Attend meetings with the team to develop and implement new recruitment strategies.
• Provide weekly updates on the Recruitment Pipeline.
• Ability to demonstrate Ennoble’s core values and performance principles of compassion, teamwork, respect, integrity, accountability, and quality service.

Healthcare Provider Recruiter – Contract

Care Coordinator

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
• Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
• Document all client communications (verbal or written) accurately
• Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
• Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
• Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
• Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
• Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
• Excellent customer service skills demonstrated by positive feedback from customers and patients
• Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner

LPN Inbound Care Coordinator

Patient Care Coordinator

General

• Scheduling patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Displays excellent communication skills
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Maintains provider daily appointment quota
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Scheduling Coordinator

Compliance

• Conduct pre-bill clinical chart audits to ensure compliance with Medicare hospice regulations
• Validate documentation supporting terminal prognosis, eligibility, and level of care
• Review face-to-face encounters, certifications, and recertifications
• Identify and escalate compliance risks prior to claim submission
• Provide ongoing education and guidance to Intake teams on eligibility and documentation standards
• Ensure eligibility criteria are clearly supported and documented
• Partner with intake teams to resolve documentation gaps in real time
• Perform focused pre-bill audits in preparation for and response to external audits
• Monitor findings and identify trends requiring corrective action
• Support preparation, response, and coordination for external audits (including TPE-related activity)
• Track audit outcomes and identify trends
• Maintain audit tools and reporting mechanisms
• Communicate findings to leadership
• Translate audit findings into actionable feedback
• Assist in development of education materials
• Partner with clinical leadership to improve documentation
• Work closely with Compliance, Clinical, Revenue Cycle, and Intake teams
• Support audit readiness
• Promote a culture of compliance

Hospice Clinical Compliance & Audit Associate Director

Security Analyst

• Own the day-to-day security operations for a HIPAA-regulated, cloud-only environment
• Harden Microsoft security stack, run incident response, hunt threats, and build the security program
• Investigate alerts, tune detections, close gaps in Conditional Access, ensure compliance posture
• Manage and refine Conditional Access policies, administer Privileged Identity Management (PIM)
• Harden Exchange Online Protection and own email authentication projects
• Write and tune KQL queries in Microsoft Defender Advanced Hunting and triage alerts
• Implement Microsoft Purview information protection labels, DLP policies, and retention rules
• Execute posture improvement roadmaps with external Microsoft security partner

Healthcare Provider Recruiter – Contract

LPN Inbound Care Coordinator

Patient Care Coordinator

Patient Care Coordinator

Care Coordinator

Scheduling Coordinator

Hospice Clinical Compliance & Audit Associate Director

Cybersecurity Analyst