Ennoble Care

Compliance

• Conduct pre-bill clinical chart audits to ensure compliance with Medicare hospice regulations
• Validate documentation supporting terminal prognosis, eligibility, and level of care
• Review face-to-face encounters, certifications, and recertifications
• Identify and escalate compliance risks prior to claim submission
• Provide ongoing education and guidance to Intake teams on eligibility and documentation standards
• Ensure eligibility criteria are clearly supported and documented
• Partner with intake teams to resolve documentation gaps in real time
• Perform focused pre-bill audits in preparation for and response to external audits
• Monitor findings and identify trends requiring corrective action
• Support preparation, response, and coordination for external audits (including TPE-related activity)
• Track audit outcomes and identify trends
• Maintain audit tools and reporting mechanisms
• Communicate findings to leadership
• Translate audit findings into actionable feedback
• Assist in development of education materials
• Partner with clinical leadership to improve documentation
• Work closely with Compliance, Clinical, Revenue Cycle, and Intake teams
• Support audit readiness
• Promote a culture of compliance

Hospice Clinical Compliance & Audit Associate Director

Security Analyst

• Own the day-to-day security operations for a HIPAA-regulated, cloud-only environment
• Harden Microsoft security stack, run incident response, hunt threats, and build the security program
• Investigate alerts, tune detections, close gaps in Conditional Access, ensure compliance posture
• Manage and refine Conditional Access policies, administer Privileged Identity Management (PIM)
• Harden Exchange Online Protection and own email authentication projects
• Write and tune KQL queries in Microsoft Defender Advanced Hunting and triage alerts
• Implement Microsoft Purview information protection labels, DLP policies, and retention rules
• Execute posture improvement roadmaps with external Microsoft security partner

Cybersecurity Analyst

Manager

• Support the mental and physical health care of patients on an assigned patient caseload.
• Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.
• Provide patient education about common mental health and substance abuse disorders and the available treatment options.
• Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
• Support psychotropic medication management by consulting with the behavioral health consultant and then communicating with the primary care provider assigned.
• Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
• Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
• Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.
• Track patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients. Registry functions can be accomplished through an EHR build, on a spreadsheet used in conjunction with an EHR, or can be built into a stand-alone clinical management tracking system that may or may not be linked to an EHR.
• Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers.
• Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
• Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
• Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
• Be comfortable utilizing Excel and Word and completing assessments and productivity trackers daily.
• Time-management skills are a must and the BHCM needs to be able to manage their day effectively through calendars and the EMR system.
• This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways.

Social Worker Care Manager

Growth Marketing

• Recruit, hire, and onboard growth professionals (community liaisons) to build referral partnerships.
• Develop comprehensive training programs for new and existing growth staff on services, target markets, and growth methodologies.
• Implement performance management systems, including goal setting, regular coaching, and performance reviews.
• Establish territory assignments and coverage models to optimize market penetration.
• Build and maintain strategic relationships with regional health systems, medical groups, and enterprise clients.
• Develop partnerships with Medicare Advantage plans, Medicaid managed care organizations, and commercial insurance providers.
• Cultivate relationships with senior living communities, assisted living facilities, and continuing care retirement communities.
• Establish connections with physician practices, specialty clinics, and hospital discharge planning teams.
• Represent Ennoble Care at regional healthcare conferences, medical society meetings, and industry events.
• Oversee growth reporting and analytics functions with support from the data analytics team.
• Utilize key performance indicators (KPIs) and dashboards to track marketing team performance, pipeline health, and conversion rates.
• Analyze market trends, referral patterns, and competitive intelligence to inform strategic decisions.
• Create regular reporting cadences for executive leadership on growth performance, market opportunities, and growth projections.
• Implement CRM systems and growth tracking tools to optimize lead management and follow-up processes.
• Drive consistent achievement of quarterly and annual revenue targets for the region.
• Recommend pricing strategies and contract structures that ensure profitable growth.
• Monitor market trends, competitive landscape, and customer feedback to inform strategic decisions.
• Collaborate with clinical leadership to ensure service delivery capabilities align with growth commitments.
• Partner with Clinical Operations to ensure seamless service delivery and client satisfaction.
• Work closely with Marketing to develop lead-generation campaigns and growth-enablement materials.
• Coordinate with Finance on contract terms, pricing models, and revenue recognition.
• Collaborate with Quality and Compliance teams to maintain regulatory adherence and clinical standards.

Hospice Clinical Compliance & Audit Associate Director

Cybersecurity Analyst

Social Worker Care Manager

Regional Growth Director