Engle Martin

Property Adjuster

• Investigates insurance claims in various settings including retail establishments, public office buildings, corporate facilities, and more.
• Assesses loss or damage resulting from various events including weather, earthquakes, fire, vandalism, or accidents.
• Conducts property inspections and photographs claim sites as necessary.
• Obtains necessary information from the claimant and experts such as architects, engineers, and police officers.
• Works cooperatively with expert witnesses, attorneys, and examiners.
• Applies understanding of insurance policies and establishes appropriate loss estimates.
• Ensures the accuracy of information collected and reported to guard against fraudulent claims.
• Prepares accurate reports and letters to insurance carriers.

Senior Property Adjuster

• Investigates insurance claims in a variety of settings, including retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assesses loss or damage resulting from various events.
• Uses a knowledge of property and construction, and/or knowledge of the specific industry or business affected, conducts property inspections and photographs claim sites as necessary to depict and substantiate losses or damage, or the lack thereof.
• Interacts effectively with, and may be required to coordinate efforts of, diverse team of experts.
• Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier’s examiners as needed to conduct investigations, confirm findings and support evaluations.
• Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, providing conclusions and recommendations.
• Ensures the accuracy of information collected and reported and guards against fraudulent claims.
• Follows established policies, procedures, and processes in preparing information, exercising sound judgment in applying these to potentially costly losses or involved situations, and submits reports and documents in a timely manner and in accordance with insurer’s standards and expectations.
• Effectively uses software systems such as Xactimate as necessary to produce accurate estimates.

Commercial Property Adjuster

General

• Provides direct supervision of designated direct reports and performs functions such as but not limited to, the selection, onboarding, training, and development of the Operations team.
• Learns, leverages, and develops team member strengths and skillsets with assigned work.
• Embraces and applies the tenets of management training programs and corporate operating systems.
• Initiates the development and refinement of processes, procedures, reporting, data management, and workflow automation within the scope of the Operations team.
• Uses independent judgment to assign incoming workflow within the Operations team according to relevant skill set.
• Responds to incoming customers inquiries and directs to the appropriate department or team according to established processes.
• Examines and selects vendor resources prior to assigning to projects and/or referring to Project Managers.
• Leads regularly scheduled meetings and serves as a resource to the Operations team and assists with functions that are more complex.

Senior Property Adjuster

Commercial Property Adjuster

Team Leader