Commercial Property Adjuster

Engle Martin

Senior Property Adjuster evaluates commercial property claims and provides loss assessments in Cleveland, OH market. Responsibilities include investigations, reporting, and working with team of experts to validate claims.

Posted 7/2/2026full-timeCleveland • Ohio • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Investigates insurance claims in a variety of settings, including retail establishments, private or public office buildings, commercial habilitation, hospitality, corporate facilities, transportation sites, manufacturing sites, governmental facilities, schools, clinics, or hospitals; assesses loss or damage resulting from various events.
Uses a knowledge of property and construction, and/or knowledge of the specific industry or business affected, conducts property inspections and photographs claim sites as necessary to depict and substantiate losses or damage, or the lack thereof.
Interacts effectively with, and may be required to coordinate efforts of, diverse team of experts.
Works cooperatively with expert witnesses, attorneys, public adjusters, and carrier’s examiners as needed to conduct investigations, confirm findings and support evaluations.
Prepares accurate, clear, thorough, and concise reports and letters to insurance carriers, providing conclusions and recommendations.
Ensures the accuracy of information collected and reported and guards against fraudulent claims.
Follows established policies, procedures, and processes in preparing information, exercising sound judgment in applying these to potentially costly losses or involved situations, and submits reports and documents in a timely manner and in accordance with insurer’s standards and expectations.
Effectively uses software systems such as Xactimate as necessary to produce accurate estimates.

Requirements

What you’ll need

Bachelor’s Degree Preferred
2-5 years’ experience in commercial property loss adjusting; experience with catastrophe claims; wide range of experience in various classes and types of business risk, including manufacturing, retail, industrial, habitational, and hospitality.
Ability to understand claims adjudication process with sound knowledge of commercial and residential construction industries.
Knowledge of property claim law.
Active license, or ability to promptly obtain such, in the assigned state(s).
Exceptional written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines.
Passionate about providing exceptional customer service.
Skilled in analyzing, interpreting, and reporting pertinent information (discerning the essential from the non-essential).
Strong research and investigative skills.
Conflict resolution and persuasion abilities.
Organized and detail oriented.
Excellent problem solving and critical thinking skills.
Ability to work both independently and as part of a team.
Microsoft Word, Microsoft Excel, Xactimate, Corelogic, and ability and openness to adapt to new technologies.

Benefits

Comp & perks

A Commitment to Diversity: Recognizing and celebrating the value of everyone’s contribution is essential to Engle Martin and EIMC’s mission. It allows us to be innovative, respond to the needs of our clients, and ensures our people work at their maximum potential. Whether it is expanding your network by joining one of our team member resource groups or participating in cross-functional team projects, you can expect an environment that welcomes and supports the differences of its team members.
To Make an Impact: We show up when others need us the most. After disaster strikes, we are among the first to respond, helping companies recover and communities rebuild. Our companies applaud community outreach and making a positive impact across the country through our Community Association Response Engagement (C.A.R.E.) Team.
To Maximize your Potential: We focus on investing in your personal and professional development, allowing you to propel your career forward. From our thoughtfully designed career paths to our customizable development plans, we foster an environment that will challenge conventional thinking and maximize your potential.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Property InspectionLoss AssessmentClaims InvestigationReport PreparationResearch And Analysis

Soft Skills

Conflict ResolutionCustomer ServiceOrganizational SkillsProblem SolvingTeam Collaboration

Certifications

Active License In Assigned State