ENGEL

Field Engineer

• Perform work remotely at customer sites; installing and servicing equipment while providing customer training and support
• Troubleshoots and repairs injection molding machines and robots, conducting tests and inspections on mechanical, hydraulic, pneumatic, electrical, and electronic or software components
• Performs software and hardware installations
• Conducts all safety checks on equipment
• Educates customers on equipment and instructs on proper operation
• Manages resolution of customer issues, including ordering and installation of replacement parts as necessary
• Develops organized approach to solving machine problems and repairs/replaces parts as required
• Instructs other Service Technicians and/or customer operators on the maintenance and safe operations of injection molding systems
• Communicates with Central Service/Manufacturing/Parts Center to obtain answers to problems encountered in the field
• Provides written reports on a regular basis to the Service Manager

Field Service Technician

• Troubleshoots and repairs injection molding machines and robots, including conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, and electronic or software components including calibrations to optimize performance.
• Performs software and hardware installations.
• Performs all safety checks on equipment.
• Educates customers on equipment and instructs on proper operation.
• Manages resolution of customer issues, including order and installation of replacements parts as necessary.
• Orders replacement parts with diagnoses of problems with control systems and develops an organized approach to solving machine problems and repairs/replaces parts as required.
• Instructs other Service Technicians and/or customer operators on the maintenance and safe operations of injection molding systems.
• Communicates on an ongoing basis with Central Service/Manufacturing/Parts Center to obtain answers to problems encountered in the field.
• Provides written reports on a regular basis to the Service Manager.

Buyer

• Identifies, plans, tracks, and purchases parts and equipment for automation products produced at Engel North America
• Works to support Automation (EAN) and CSD/Machine (EUS)
• Works with internal customers and internal/external vendors to coordinate the timing of deliveries with known project schedules
• Works together with the Engel US purchasing department, as well as other global teams
• Negotiate price, terms, delivery time and maintain information in the MRP system (SAP)
• Pivot to alternate suppliers when required
• Issue Purchase Orders (POS) for goods and services according to company policies and procedures
• Review product specifications to choose best vendor
• Contact vendor and/or engineering to correct errors if receive feedback from the EUS stock room that parts are inaccurate
• Procure item per project requirements/demand in SAP
• Coordinate with shipping and receiving department for project requirements
• Track deliveries and proactively communicate any delivery delays to the project team split between EAN and EUS (up to 25%)
• Updates MRP system on a regular basis pricing/lead time, etc
• Create non-inventory purchases for ENGEL departments and facilities
• Work regularly with the logistic coordinator and production team to order bulk replenishment
• Performs administrative duties
• Works with accounting to ensure P.O.s and invoices match
• Attaches the necessary documents to P.O.s electronically
• Assists accounting team with setting up new vendors
• Support the Quality team on non-conformance incidents
• Support the Automation team on project cost analysis
• Run confirmations and overdue reports to monitor deliveries, motivate vendors if needed
• Attend weekly production meeting, and project related meetings
• Performs other duties or special projects as required or as assigned by a supervisor.

Field Service Technician

Field Service Technician

Junior Buyer – Automation