Associate Customer Care Professional – Client Care
Thrivent
Salary
💰 CA$50,000 - CA$55,000 per year
Job Level
JuniorMid-Level
About the role
- Support the Marketing Team in the development and implementation of campaigns and promotions
- Support the development, production, and distribution of on-brand digital and traditional creative assets, collateral, and content across a range of channels
- Manage project timelines to ensure deliverables and assets are delivered to partners and suppliers on time
- Support the execution of TR’s social media and content activities, including creating and scheduling content (e.g. videos, images, posts), monitoring engagement, and assisting with day-to-day channel management under the direction of the Manager, Marketing
- Draft, review and update TR collateral, such as guides, brochures, and itineraries
- Coordinate the production and distribution of collateral as required
- Contribute to the maintenance and management of the Digital Asset Management system (DAMS)
- Assist the marketing team with general budget and accounting-related duties, such as setting up POs, processing invoices and team expenses
Requirements
- Post-secondary education in tourism, marketing, advertising, communications, business administration, or an equivalent combination of education and experience
- 1-2 years of experience in a Coordinator role in marketing, advertising, communications, or related field (preferred)
- Digital experience is considered an asset
- Strong knowledge of digital marketing and platforms is desirable
- Excellent communication skills, both written and verbal
- Excellent attention to detail and organizational skills
- Excellent project management skills, including flexibility and the ability to adapt to changing business priorities
- Forward thinking, proactive, resourceful, and a positive, helpful attitude
- Basic graphic design skills are considered an asset (Canva or Adobe Creative Suite)
- Ability to work in-office at least three times per week
