EnerSys

Field Engineer

• Travel to customer sites to perform basic installation, preventative maintenance, and basic repair of battery equipment.
• Perform preventative maintenance to ensure optimal equipment performance and minimize downtime.
• Troubleshoot and diagnose common technical issues, replace defective parts, and reassemble equipment.
• Provide on-site technical assistance and training to customers on the safe operation of their equipment.
• Build and maintain strong customer relationships by providing timely, efficient, and professional service.
• Effectively communicate with customers to understand their needs, explain technical details, and resolve concerns.
• Act as a liaison between the customer and the company to ensure customer satisfaction.
• Maintain accurate records of service calls, maintenance activities, and customer interactions.
• Complete timely reports, including service reports, expense reports, and quality alerts.

Field Service Technician II

• Providing on-site service, maintenance, and repair for products and equipment at customer locations
• Specializing in Energy Systems solutions, providing support for essential services like telecommunications, data centers, emergency power
• Maintaining and servicing uninterruptible power supplies (UPS), switchgear, and other critical equipment
• Building and maintaining strong customer relationships by providing timely, efficient, and professional service
• Completing records of service calls, maintenance activities, and customer interactions

Field Service Technician I – 50% Travel

Mechanical Engineer

• Support the Engineering & Production departments
• Produce high-quality metal fabricated assemblies
• Read and interpret blueprints and drawings
• Manage engineering and fabrication Motive Power trays and components
• Drafting and CAM support using AutoCad and SolidWorks
• Manage and create new materials for entry into SAP
• Collaborate with designers, engineers, and technicians