Salary
💰 $20 - $28 per hour
About the role
- Assist in the installation, configuration and management of Microsoft Server environments.
- Troubleshoot issues related to Microsoft Server environments.
- Support account management activities, including Active Directory user and group administration.
- Ability to work on-call rotations and off hour assignments as needed.
- Monitor system performance and report issue to senior administrators.
- Help troubleshoot end-user problems.
- Document processes, procedures, and troubleshooting steps.
- Participate in IT projects as assigned.
Requirements
- Two or Four-year degree in related field, or equivalent experience preferred.
- Ability to understand, interpret, and glean results from complex technical relationships.
- Ability to complete projects/tasks on-time.
- Knowledge of Windows 2016, 2019, and 2022.
- Must be authorized to work in the United States.
- Demonstrates commitment to providing Quality Customer Experience.
- Excellent service-driven customer-focused skills.
- Proven ability to work in both a team environment and independently.
- Exhibit a high level of individual initiative.
- Ability to multi task, prioritize, and successfully follow-to-completion all assigned tasks.
- Excellent reading, oral, written and interpersonal communications skills.
- Work from verbal and written instructions or requirements of varying levels of detail.
- Proven ability to absorb, master and leverage emerging technologies.
- Strong problem solving abilities.
- Medical
- Dental
- Vision
- Life and Disability insurance
- FSA (Health & Dependent Care)
- HSA
- 401(k)
- PTO
- Paid Holidays
- Supplemental Benefits for Accident
- Critical Illness
- Identity Theft
- Legal support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft ServerActive DirectoryWindows 2016Windows 2019Windows 2022troubleshootingsystem performance monitoringdocumentationproject management
Soft skills
customer experienceteamworkindependenceinitiativemulti-taskingprioritizationcommunicationproblem solvingtime management
Certifications
two-year degreefour-year degree