Provide technical support for network operations, including incident response and troubleshooting to ensure reliable network services across Cisco and Nokia IP based networks
Participate in the design, configuration, deployment, and optimization of enterprise-scale Cisco and Nokia IP LAN, WAN, and Wi-Fi infrastructures.
Assist in the development and rollout of new network technologies, including Nokia IP routing and transport solutions to meet business requirements.
Support the integration of new technologies into existing network architectures including interoperability between Cisco and Nokia IP Platforms for seamless connectivity.
Participate in technology SME groups and provide technical guidance and coordinate small team efforts as required.
Participate in incident review and RCA sessions, and present network changes at CAB and TAB meetings.
Develop and maintain network documentation, including design blueprints, configuration guides, and operational procedures for multi-vendor environments (Cisco and Nokia)
Automate routine tasks and support the integration of automation tools to improve infrastructure efficiency across Cisco and Nokia IP devices
Identify and document network risks, collaborate with risk assessment teams, and support remediation plans.
Assist in leading vendor relationships including Nokia and ensuring SLA compliance.

Requirements

4+ years of demonstrable experience in designing, building, deploying, testing, and supporting enterprise large scale Cisco and Nokia IP LAN/WAN/Wi-Fi infrastructure along with a related university degree OR a two-year technical diploma in IT, Computer Science, Networking, Engineering or a related subject area
Networking QA, R&D, and Proof of Concept testing with experience conducting QA and validation of network software/hardware, including Nokia SR OS-based platforms, in addition to pre deployment testing of configurations and design changes, proof of concepts for emerging technologies and structured test planning, execution, and results documentation
A solid understanding of data center network technologies along with familiarity with Kubernetes, Docker, and serverless computing platforms like Azure, OCI, and Google
Show a consistent track record of leading network projects in addition to Core Networking experience showing proficiency in network configuration, maintenance, performance optimization, and troubleshooting with hands-on experience with Cisco and Nokia IP routers, switches, wireless, and Versa SDWAN
Offer strong knowledge of products such as BGP, OSPF, EIGRP, MPLS, VxLAN, Multi-chassis EtherChannel, VPC, VSS, etc. for advanced network protocols
Provide experience in supporting and handling Cisco wireless networks while showcasing a solid grasp of network security principles and standard methodologies, including Cisco ISE, Radius, and TACACs system
Contribute your knowledge of agile methodologies and DevOps, DevSecOps, CI/CD as well as show your experience with tools such as Cisco Catalyst Center, Versa Director, Nokia Network Services Platform (NSP) and Ansible
Able to view IT as an interconnected whole and devise comprehensive solutions while being a strong problem solver with solid troubleshooting skills
An excellent written/verbal communicator with the ability to explain technical concepts to non-technical partners
Proficient in Python, Bash, or PowerShell for task automation and system integration while having the ability to manage infrastructure tools like Terraform, Azure, Bicep/ARM, and GitOps
Experienced with network monitoring tools such as SolarWinds, Netbox, Splunk, and Cisco Catalyst Center with exposure to Nokia IP monitoring and telemetry while having experience with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes
The following are considered assets: Relevant Cisco certifications (e.g., CCNA minimum) and/or Nokia Certifications (e.g., NRS I/II)

Benefits

PPO & HSO plans (only HSA if participate in the HSO)
12 US Paid Holidays + PTO
Family Illness days
Military Leave (provides up to two years of paid leave with benefit continuation)
Benefits coverage starts on Day 1
Savings 401k match 6% match – immediate vesting
Pension
Regular full-time and part-time employees can participate in the plan immediately upon hire
Cash Balance Pension plan, Enbridge makes the contributions (not vested until after 3 years)
The plan is fully paid for by Enbridge, with no employee contributions
Pay credits are between 4% and 11% of eligible earnings, based on age and service

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network designnetwork troubleshootingnetwork configurationnetwork optimizationnetwork security principlestask automationPythonBashPowerShellnetwork protocols

Soft Skills

problem solvingcommunicationteam coordinationtechnical guidanceincident responserisk assessment collaborationdocumentationproject leadershipinterpersonal skillspresentation skills

Certifications

CCNANRS INRS II