EnableComp

Client Delivery Manager – Revenue Cycle

EnableComp

full-time

Posted on:

Location Type: Remote

Location: Tennessee • United States

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About the role

  • Independently own operational alignment for assigned client accounts
  • Develop a deep working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies
  • Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities
  • Proactively identify trends, risks, and misalignment across the client lifecycle and recommend corrective actions
  • Partner with clients to align operational expectations with internal capabilities and constraints
  • Monitor operational performance indicators and inventory health to identify emerging issues or deviations
  • Lead structured root cause analysis efforts in partnership with Revenue Services and other internal teams
  • Develop clear, outcome-oriented action plans with defined ownership, sequencing, and follow-up
  • Track action plan progress and validate effectiveness over time
  • Exercise sound judgment in determining when and how to escalate issues, providing clear context, analysis, and recommended paths forward
  • Own preparation and facilitation of monthly operational reviews and recurring client touchpoints
  • Document meeting outcomes, decisions, and action items, ensuring clear follow-through
  • Serve as a consistent and reliable operational presence for assigned client accounts
  • Advocate for client needs while balancing enterprise standards and scalability
  • Contribute to process improvement initiatives, workflow refinement, and documentation updates

Requirements

  • Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field required
  • 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments
  • Foundational understanding of operational workflows, data interpretation, and client support models
  • Strong written and verbal communication skills with the ability to convey operational information clearly
  • Demonstrated ability to independently manage client relationships and operational discussions
  • Strong analytical skills with the ability to interpret data and translate it into actionable insight
  • Excellent written and verbal communication skills, including client-facing presentation experience
  • Proven ability to influence without authority in cross-functional environments
  • Equivalent combination of education and experience will be considered.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Benefits
  • EnableComp is an Equal Opportunity Employer M/F/D/V.
  • Committed to creating and maintaining a workforce free from discrimination or harassment.
  • Continuous commitment to building and maintaining a culture for professional growth and development.
  • Investing in employees as the key to success.
  • Providing tools, resources, and support for career growth.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational alignmentdata interpretationroot cause analysisaction plan developmentperformance monitoringprocess improvementworkflow refinementclient support modelsanalytical skillsclient relationship management
Soft Skills
communication skillsproblem-solvinginfluence without authorityjudgmentorganizational skillscollaborationpresentation skillsproactive identificationdocumentationclient advocacy
Certifications
Bachelor’s degree